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Lilliana molina

@lillianamolina

Administrative professional with 10+ years supporting customers and financial operations.

United States
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What I'm looking for

I’m seeking a remote customer service, administrative, or support position where I can contribute my skills in customer support, accounts receivable, and accurate data entry while continuing to grow professionally.

I’m an organized, detail-oriented administrative professional with over 10 years of experience in customer service, administrative support, accounts receivable, data entry, and financial operations. I work comfortably in fast-moving environments, keeping communication clear and records accurate.

In my most recent role as an Administrative Assistant at Kinderoo Children's Academy, I provided administrative and customer support for families, staff, and visitors. I processed payments, maintained accurate financial records, managed accounts receivable and collections, and completed high-volume data entry while staying precise.

Earlier, as a Nutrition Specialist at Episcopal Children's Services, I coordinated food ordering across more than five childcare centers and monitored meal services for 15 classrooms. I also prepared end-of-month reports, collaborated with a team of six specialists, and supported parents and kitchen staff through education and training.

Before that, I worked as an Accounting Assistant at Brand Institute Inc., processing multi-currency invoices for U.S. and international clients using Microsoft Dynamics GP. I responded to customer inquiries, prepared weekly cash reports and accounts receivable reports, and automated commission calculations to improve reporting efficiency—strengthening both customer relationships and internal workflows.

Experience

Work history, roles, and key accomplishments

ES

Nutrition Specialist

Episcopal Children's Services

Oct 2019 - Jul 2021 (1 year 9 months)

Coordinated food ordering and managed specialized meal plans to meet dietary requirements across multiple childcare centers. Prepared end-of-month reports, monitored meal services for classrooms, and educated parents while training kitchen staff on food preparation standards.

Education

Degrees, certifications, and relevant coursework

Florida International University logoFU

Florida International University

Bachelor of Business Administration, Management

Earned a Bachelor of Business Administration in Management from Florida International University.

Miami Dade College logoMC

Miami Dade College

Associate of Arts, Business Administration

Earned an Associate of Arts in Business Administration from Miami Dade College.

Tech stack

Software and tools used professionally

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