Lieketseng Ramothello
@lieketsengramothello
Organized hospitality professional skilled in front-desk, administration, and guest service.
South AfricaWhat I'm looking for
I am an organized hospitality professional with strong receptionist, administration, and management skills across front- and back-office settings. I have a proven reputation for resolving problems, improving customer satisfaction, and driving operational improvements.
My experience includes reception, night-audit relief, concierge duties, assistant management, reservations, and housekeeping across hotels and guesthouses in South Africa, Lesotho, and the United States. I am proficient with reservation and property systems, customer-facing communications, revenue reporting, and coordinating cross-departmental tasks to ensure smooth daily operations.
I am eager to leverage my administrative and people skills in a progressive organization that offers growth opportunities and values excellent customer service and operational reliability.
Experience
Work history, roles, and key accomplishments
Receptionist & Night Auditor
Riviera on Vaal Resort and Country Club
Dec 2024 - Present (1 year 2 months)
Greet and check in/out guests, manage reservations and payments, run end-of-day reports and revenue calculations, and resolve guest complaints to maintain service quality.
Concierge Agent
Broadmoor Hotel
Jul 2023 - Jul 2024 (11 months)
Managed guest enquiries, arranged transportation/tours and event reservations, handled mail and guest requests, and used property systems (ALICE, AS400, OpenTable, Revinate) to support operations.
Assistant Manager
Midrand Sleep and Go Guesthouse
Jan 2022 - Jul 2023 (1 year 6 months)
Oversaw reservations, guest check-in/out, invoicing and receipts, prepared guest amenities and ensured room readiness while addressing guest complaints to improve satisfaction.
Receptionist / Administrator
Bird Haven Guesthouse
Jun 2017 - Nov 2021 (4 years 5 months)
Served as front-line receptionist handling reservations, check-ins/outs, billing and daily audit functions, maintained reservation systems (NightsBridge, Semper) and coordinated events and meals for guests.
Housekeeper
Naleli Guesthouse
Jul 2016 - Dec 2016 (5 months)
Maintained cleanliness and hygiene of a 16-room guesthouse, managed linen and amenities inventory, performed laundry, ironing and turn-down service per health and safety standards.
Education
Degrees, certifications, and relevant coursework
Lieketseng hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Availability
Location
South AfricaAuthorized to work in
Job categories
Interested in hiring Lieketseng ?
You can contact Lieketseng and 90k+ other talented remote workers on Himalayas.
Message LieketsengFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
