lidia Debesay
@lidiadebesay
I build scalable operations and growth programs across SaaS, education, and healthcare.
United StatesWhat I'm looking for
I've driven growth and operational improvements at Springboard, Phone2Action, C2 Education, and Walgreens. At Springboard, I helped increase student enrollment by 15% and maintained a 95% conversion rate through improved outreach, onboarding, KPI monitoring, and applicant experience processes.
At Phone2Action, I improved sales pipeline forecasting accuracy by 30% and helped prevent approximately $3MM in potential loss through reporting and analytics. I also led sales performance at C2 Education, exceeding annual targets by 120%, growing regional revenue by 30%, and reducing turnover through coaching initiatives.
Experience
Work history, roles, and key accomplishments
Pharmacy Technician
Walgreens
Jan 2025 - Present (1 year 7 months)
Processed 500-800 prescriptions daily while maintaining strict HIPAA and regulatory compliance, delivering fast and accurate patient service. Resolved complex insurance claims and coordinated payments to reduce billing delays and improve reimbursement accuracy.
Education
Degrees, certifications, and relevant coursework
Mercer University
Bachelor of Arts, Philosophy
Bachelor of Arts in Philosophy with a minor in Business (Pre-Law track).
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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