Open to opportunities

Chanel Ebanks-Texada

@chanelebanks-texada

Message

Experienced pharmacy leader and sales professional driving operational and revenue growth.

United States

Message

What I'm looking for

I seek a role combining pharmacy operations leadership and patient-centered service with opportunities to drive revenue, mentor teams, and improve operational efficiency in a compliant, collaborative environment.

I am a results-driven pharmacy leader and sales professional with experience managing high-volume pharmacy operations, remote telepharmacy services, and clinical retail clinics while also delivering consistent SaaS and B2B sales results. I combine operational rigor, regulatory compliance, and patient-centered service with a strong history of prospecting, closing, and account management.

In pharmacy roles I have led teams to meet vaccination goals, processed large volumes of mail-order prescriptions, managed inventory and controlled substances, and supported insurance prior authorizations and complex payer interactions. In clinic management I oversaw daily operations, hiring, P+L reviews, and generated over $1M in new business while mentoring clinical and sales staff.

In technology and corporate sales I exceeded quotas, managed 100+ accounts, and drove full-cycle sales using Salesforce and Outreach, bringing customer feedback into product teams. I hold a B.S. in Marketing from The University of Texas at Dallas and am a Certified Registered Pharmacy Technician dedicated to compliance, patient confidentiality, and continuous improvement.

Experience

Work history, roles, and key accomplishments

Current

Lead Certified Pharmacy Technician

Current

CVS Pharmacy

May 2024 - Present (1 year 4 months)

Lead pharmacy technician managing prescription processing, inventory control, and insurance resolution to ensure timely patient access; led team to meet vaccine goals and improve workflow efficiency.

Inventory Management RXConnect Customer Service Team Leadership RX Connect

Telepharmacy Operations Manager

Renue Pharmacy

Jun 2025 - Aug 2025 (2 months)

Managed remote telepharmacy operations ensuring state and federal compliance, oversaw inventory and controlled substances procedures, and supported patient connectivity with supervising pharmacists.

Regulatory Compliance Inventory Control Insurance Verification Patient Support Asset Protection

Certified Pharmacy Technician

ASP Cares Pharmacy

Oct 2024 - Jun 2025 (8 months)

Processed high-volume mail-order prescriptions (140+ daily), managed workers' compensation and LOP cases, and coordinated shipping logistics while maintaining regulatory compliance.

Workers’ Compensation)Inventory Management High Volume Management

Clinic Manager

Milan Laser Hair Removal

Nov 2022 - Oct 2023 (11 months)

Managed clinic operations, hiring, budgeting, and a team of nurse practitioners and sales specialists; drove revenue growth generating over $1M in new business and improved operational efficiencies.

Team Leadership Budgeting Salesforce Hiring Revenue Growth Client Experience

Senior SaaS Sales Executive

SiteMinder

Feb 2020 - Apr 2022 (2 years 2 months)

Managed full-cycle sales for hospitality channel management software, maintained 104% quota attainment, ran 3–5 demos weekly with an 80% demo-to-sale ratio, and managed 100+ accounts through onboarding.

SaaS Sales Channel Management Salesforce Outreach Account Management Quota Attainment

Business Development Manager

Kings III Emergency Communications

Jul 2020 - Feb 2021 (7 months)

Prospected and managed full sales cycles to C-suite and property management, exceeding quotas with 112% attainment while managing a territory of 100–200 prospects in the Northeastern U.S.

Business Development Prospecting Contract Negotiation Salesforce SalesLoft Territory Management Quota Attainment

Technical Sales Engineer

AT&T Inc.

May 2019 - Sep 2019 (4 months)

Supported account executives as technical lead, contributing to 30% revenue growth by managing product implementations, RFPs, and technical stakeholder relationships through the sales cycle.

Technical Sales Implementation RFP Stakeholder Engagement Contract Negotiation Product Support Project Management Revenue Growth

Client Solutions Executive

AT&T Inc.

Jan 2019 - Apr 2019 (3 months)

Completed intensive B2B sales training, ranked top 10% of class, and closed new business while leading a small team during the B2B sales program.

Consultative Selling Sales Training Team Leadership B2B Sales Prospecting Closing

Business Development Representative

IBM

Aug 2017 - Dec 2018 (1 year 4 months)

Generated $4.3M in pipeline and $789K in near-term revenue by creating new business opportunities for Watson Customer Engagement and executing targeted sales campaigns to increase client engagement by 30%.

Lead Generation Pipeline Development Campaigns Watson Customer Engagement Client Engagement B2B Sales Prospecting Salesforce

Client Relationship Representative

IBM

Feb 2017 - Jul 2017 (5 months)

Completed IBM Global Sales School and multiple Top Gun trainings, developing consultative selling and client relationship skills through intensive role plays and seminars.

Consultative Selling Client Relationships IBM Global Sales School Training Design Thinking Sales Enablement