Lia Douglas

I am a dedicated sales and customer service professional with a passion for helping others and a strong ability to adapt to various situations. My experience spans several roles, including sales agent, customer service advisor, and care worker, which has equipped me with a unique skill set to handle diverse customer needs effectively.

Throughout my career, I have consistently demonstrated my ability to communicate effectively and build strong relationships with customers. In my current role as a Sales Agent at Agria Pet Insurance, I engage with existing customers to ensure their satisfaction and address any inquiries. My previous experience at Domestic & General Group involved upselling insurance products while maintaining high customer retention rates, showcasing my ability to balance sales with exceptional customer service.

My background in the hospitality industry and as a care worker has further honed my interpersonal skills, allowing me to work well both independently and as part of a team. I thrive in challenging environments and am always eager to learn new skills that enhance my professional growth.