LD
Open to opportunities

Lia Douglas

@liadouglas

Enthusiastic sales and customer service professional with diverse experience.

United Kingdom
Message

What I'm looking for

I am looking for a role that allows me to utilize my customer service skills while providing opportunities for growth and development.

I am a dedicated sales and customer service professional with a passion for helping others and a strong ability to adapt to various situations. My experience spans several roles, including sales agent, customer service advisor, and care worker, which has equipped me with a unique skill set to handle diverse customer needs effectively.

Throughout my career, I have consistently demonstrated my ability to communicate effectively and build strong relationships with customers. In my current role as a Sales Agent at Agria Pet Insurance, I engage with existing customers to ensure their satisfaction and address any inquiries. My previous experience at Domestic & General Group involved upselling insurance products while maintaining high customer retention rates, showcasing my ability to balance sales with exceptional customer service.

My background in the hospitality industry and as a care worker has further honed my interpersonal skills, allowing me to work well both independently and as part of a team. I thrive in challenging environments and am always eager to learn new skills that enhance my professional growth.

Experience

Work history, roles, and key accomplishments

DG

Sales Representative

Domestic & General Group

Oct 2023 - Sep 2024 (11 months)

Retained customers by ensuring satisfaction with insurance products and tailoring solutions to their needs. Handled home insurance for white goods, plumbing, drainage, electrical cover, boilers, and central heating systems.

RH

Care Worker

Riverside Nursing Home-Rochdale

Nov 2019 - Sep 2021 (1 year 10 months)

Provided vital care and ensured the well-being of residents with dementia. Developed confidence in collaborating with staff, patients, and visitors while adapting to diverse daily scenarios.

Education

Degrees, certifications, and relevant coursework

WL

Wardle and West Littleborough

GCSE or equivalent, General Studies

Completed secondary education, focusing on a broad curriculum to build foundational knowledge. Developed essential academic and life skills during this period.

Tech stack

Software and tools used professionally

Interested in hiring Lia?

You can contact Lia and 90k+ other talented remote workers on Himalayas.

Message Lia

People also viewed

View all talent

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Lia Douglas - Sales Agent - Agria Pet Insurance | Himalayas