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@gabrielleterry
Motivated sales representative with a strong background in customer service.
I am a motivated and hardworking professional with a strong background in customer service, sales, and administration. Known for my excellent communication skills and attention to detail, I thrive in fast-paced environments and consistently exceed performance targets. My adaptability and approachable nature allow me to build strong relationships with clients, ensuring their needs are met effectively.
Currently, I work as a Sales Representative at Adrian Flux Insurance, where I sell tailored insurance policies and regularly exceed sales targets. My role involves negotiating policies and providing excellent customer support while resolving queries. I have gained valuable skills in advanced sales techniques, CRM proficiency, and remote communication, which I am eager to leverage in my next opportunity.
With a commitment to professional development, I am looking to contribute positively to any team I join. I believe that my strong work ethic and dedication to customer satisfaction will make me a valuable asset in any organization.
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Work history, roles, and key accomplishments
Adrian Flux Insurance
May 2022 - Present (3 years 6 months)
Sold tailored insurance policies, consistently exceeding sales targets by building strong client relationships. Adapted quickly to various internal systems and underwriters, effectively negotiating policies using strong product knowledge and providing excellent customer support.
Hermes/Evri
Aug 2021 - Present (4 years 3 months)
Resolved customer and client issues via phone and CRM systems, delivering empathetic and solution-oriented support. Worked both independently and as part of a support team to manage inquiries and complaints efficiently.
IKEA
Oct 2020 - Present (5 years 1 month)
Worked across various departments including food service, customer service, and checkout, maintaining high standards in a busy environment. Assisted customers with a positive and helpful attitude, contributing to a fast-paced team setting.
Degrees, certifications, and relevant coursework
GCSEs, Multiple Subjects
Activities and societies: English Language (4), English Literature (4), Maths (6), Chemistry (4), Biology (5), Physics (4), Citizenship (4), Fine Art (4), Geography (5), Psychology (5)
Achieved strong grades across a range of subjects including English Language, English Literature, Maths, and Sciences. Developed foundational knowledge in various academic disciplines.
A-Levels, Sociology and Business Studies
Activities and societies: AS Level Sociology – B, BTEC Business Studies – Distinction Merit (DM)
Completed A-Level studies in Sociology and Business Studies. Gained a strong understanding of sociological concepts and business principles.
Software and tools used professionally
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