Open to opportunities

Leslie Z Ramirez

@lesliezramirez

Message

I drive marketing operations and digital strategy to turn complex workflows into measurable, data-driven growth.

United States

Message

What I'm looking for

I’m looking for a role where I can lead marketing operations and digital strategy, strengthen data governance and reporting, and improve operational workflows—partnering cross-functionally to deliver measurable growth in a process-driven, collaborative environment.

I’m a Marketing Operations and Digital Strategy professional who supports large-scale operations, cross-functional initiatives, stakeholder engagement, and data-driven decision making. I coordinate complex workflows, manage reporting processes, and translate business needs into actionable solutions with a strong focus on organization, data integrity, and continuous process improvement.

In roles spanning statewide operations, consulting, liaison work, and a high-volume department environment, I’ve managed calendars and timelines, produced operational reporting, and improved operational efficiency through process improvement and workflow management. I partner across teams to deliver scalable solutions—building dashboard and KPI visibility, strengthening CRM/customer data management, and ensuring documentation and data governance support measurable results.

Experience

Work history, roles, and key accomplishments

Statewide Operations Consultant

Wisconsin

Coordinated employee scheduling and workload distribution across multiple regions. Produced operational reports, maintained workforce documentation, and identified workflow improvements to improve operational efficiency.

Workload Distribution Operational Reporting Workforce Records Process Improvement Workflow Analysis Documentation

Statewide Scheduler & Ops Coordinator

Georgia Political Contract

Coordinated statewide operations including schedules, events, communications, and stakeholder engagement. Managed high-volume calendars and project timelines while maintaining accurate records and documentation.

Scheduling Calendar Management Operations Coordination Stakeholder Engagement Project Timelines Operational Reporting Record keeping Documentation Cross functional Coordination

Paralegal Assistant & Digital Mktg Coord

Nguyen & Pham Law Firm

Managed confidential databases, records, and documentation systems in support of legal operations. Assisted with digital communications and marketing initiatives and coordinated research, reporting, and administrative workflows.

Records Management Documentation Digital Communication Digital Marketing Research Support Reporting Compliance Documentation

State Liaison & Field Ops Rep

Washington, D.C.-Based Consulting Firm

Served as liaison between organizational leadership, local officials, and community stakeholders to support statewide project execution. Managed records and documentation, supported operational planning and reporting, and coordinated communication across teams and external partners.

Stakeholder Engagement Liaison And Operations Planning Project Reporting Records Management Documentation Project Closeout

Board Member

Morehouse School of Medicine PRC

Supported community engagement initiatives focused on health education, outreach, and public service. Contributed to program efforts that connect community stakeholders with health-focused outreach activities.

Community Engagement Health Education Outreach Public Service Program Support

Mentor, START:ME Accelerator

Emory University Goizueta Business School

Mentored small business owners on business growth, community engagement, customer relations, and operational development. Provided ongoing guidance to support entrepreneurs throughout the accelerator program.

Mentoring Business Growth Community Engagement Customer Relations

Department Manager, Account Recovery

Ameris Bank Corporate Office

Managed daily operations in a high-volume corporate environment, overseeing reporting, workflow management, and team performance metrics. Trained employees, implemented process improvements, and maintained compliance standards while meeting operational goals.

Operational Management Workflow Management Performance Metrics Employee Training Process Improvement & Compliance