Lesedi Senuku
@lesedisenuku
Assistant ICT Solutions Architect at RetentionRange supporting the Botswana National Identity System and resolving technical issues.
BotswanaWhat I'm looking for
At RetentionRange, I provide first-line support for the Botswana National Identity System onsite within the Ministry of Labour and Home Affairs. I identify and resolve technical issues, maintain technical documents, and escalate problems when needed.
Previously at RetentionRange, I engineered and maintained web and software systems, tested functionality, and troubleshot hardware and software issues. My experience also includes IT support, networking administration, and service desk work.
Experience
Work history, roles, and key accomplishments
Assistant ICT Solutions Architect
RetentionRange (Pty) Ltd
May 2026 - Present (5 months)
Provides first line support for the Botswana National Identity System, identifying and resolving technical issues, and maintaining technical documentation.
Assistant ICT Solutions Architect
RetentionRange
Sep 2023 - May 2026 (2 years 8 months)
Engineered web and software systems using open-source standards, performed hardware maintenance, and diagnosed and resolved technical issues.
Receptionist / IT Officer
Lemepe Lodge
Sep 2022 - Sep 2023 (1 year)
Handled customer quotations and invoices, attended to guests, and provided IT support to the business.
IT Technician (Computer Programmer Intern)
Molepolole College of Education
Feb 2019 - Jun 2020 (1 year 4 months)
Served as a service desk technician, performed network troubleshooting, administered Moodle site, and led a campus-wide LAN upgrade project.
IT Technician (Immigration Assistant Intern)
Department of Immigration and Citizenship
Jun 2018 - Jan 2019 (7 months)
Provided service desk support, managed office documents, and captured applications on the Immigration system.
IT Technician Attaché
Ministry of Education, Kweneng region
Jan 2016 - Jun 2016 (5 months)
Administered Windows Server domains, performed system updates and virus removal, and provided service desk and network support.
Interviewer
Community Information for Empowerment & Transparency (CIET)
Jun 2014 - Aug 2014 (2 months)
Conducted interviews with young women, facilitated teamwork workshops, and compiled information.
Education
Degrees, certifications, and relevant coursework
Networking Academy CISCO
Introduction to Data Science, Data Science
Completed the Introduction to Data Science qualification in 2026.
Online
Career Boost with Power BI, Power BI
Completed the Career Boost with Power BI qualification in 2024.
MANCOSA
Digital Marketing: Craft a winning strategy, Digital Marketing
Completed the Digital Marketing: Craft a winning strategy qualification in 2023.
University of Sunderland
BSc (Hons), Applied Business Computing
Earned a BSc (Hons) in Applied Business Computing in 2017.
Kgosi Kgari Sechele
Botswana General Certificate of Secondary Education, General Education
Completed the Botswana General Certificate of Secondary Education in 2012.
Tech stack
Software and tools used professionally
Availability
Location
BotswanaAuthorized to work in
Salary expectations
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