Open to opportunities

Amantle Motswapong

@amantlemotswapong

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Motivated IT professional specializing in banking technology, digital channels, and user support.

Botswana

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What I'm looking for

I seek a challenging IT role in banking, insurance, or finance where I can apply and expand technical skills (networking, KYC, digital channels), support customers, and grow toward leadership.

I am an information technology professional with hands-on experience in banking digital channels, self-service onboarding, and user support gained during multiple roles at Stanbic Bank and attachments in the education sector. I hold a BSc in Computer Science (Networking and Infrastructure) and have completed KYC and procurement proficiency coursework, with practical exposure to vendor engagement, data preparation and audit query resolution.

I combine technical skills—network troubleshooting, Cisco familiarity, computer repair, helpdesk operations—and strong customer-facing abilities to advocate for digital services and improve operational processes. My track record includes supporting migrations, responding to internal and external audit queries, and earning academic recognition for performance.

Experience

Work history, roles, and key accomplishments

Assistant Information Technology Officer

Ministry of Education

Provided IT support during a 6-month professional practice at Gaborone West Junior Secondary School, performing network troubleshooting, computer repairs, helpdesk operations, and overall user support.

IT Repair Help Desk Support User Support Microsoft Office Troubleshooting Problem Solving

Education

Degrees, certifications, and relevant coursework

Insurance Academy of Finance and Value Management

Certificate of Proficiency, Procurement and Ledger Office (KYC)

2024 -

Activities and societies: Vendor engagement training; preparing and sorting data; handling purchase ledger, invoice and supplier queries.

Completed Certificate of Proficiency courses in Procurement and Ledger Office (KYC) focusing on vendor engagement and KYC compliance.

Botho University

Bachelor of Science, Computer Science

2012 - 2016

Activities and societies: Dean's Award (July 2015); Networking and infrastructure certificates; 6-month professional practice attachment at Gaborone West Junior Secondary School.

Completed a Bachelor of Science in Computer Science at Botho University from July 2012 to December 2016. Received the Dean's Award in July 2015 for academic excellence.