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@amantlemotswapong
Motivated IT professional specializing in banking technology, digital channels, and user support.
I am an information technology professional with hands-on experience in banking digital channels, self-service onboarding, and user support gained during multiple roles at Stanbic Bank and attachments in the education sector. I hold a BSc in Computer Science (Networking and Infrastructure) and have completed KYC and procurement proficiency coursework, with practical exposure to vendor engagement, data preparation and audit query resolution.
I combine technical skills—network troubleshooting, Cisco familiarity, computer repair, helpdesk operations—and strong customer-facing abilities to advocate for digital services and improve operational processes. My track record includes supporting migrations, responding to internal and external audit queries, and earning academic recognition for performance.
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Work history, roles, and key accomplishments
Ministry of Education
Provided IT support during a 6-month professional practice at Gaborone West Junior Secondary School, performing network troubleshooting, computer repairs, helpdesk operations, and overall user support.
Degrees, certifications, and relevant coursework
Certificate of Proficiency, Procurement and Ledger Office (KYC)
2024 -
Activities and societies: Vendor engagement training; preparing and sorting data; handling purchase ledger, invoice and supplier queries.
Completed Certificate of Proficiency courses in Procurement and Ledger Office (KYC) focusing on vendor engagement and KYC compliance.
Bachelor of Science, Computer Science
2012 - 2016
Activities and societies: Dean's Award (July 2015); Networking and infrastructure certificates; 6-month professional practice attachment at Gaborone West Junior Secondary School.
Completed a Bachelor of Science in Computer Science at Botho University from July 2012 to December 2016. Received the Dean's Award in July 2015 for academic excellence.
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