Thabiso Marina Lesiapeto

Developed comprehensive lesson plans for computer science topics and updated curriculum to reflect technological advancements. Maintained an orderly classroom environment, fostering a conducive learning atmosphere.

Compiled documentation on the function of various components and identified gaps between expected and observed behavior. Assisted the IT department and information security team in identifying, selecting, and implementing technical controls.

Involved in the rollout of software updates and patches, and configured and managed backup and restore procedures. Deployed new hardware, server backups, and evaluated new software and security risks.

Diagnosed desktop, application, networking, and infrastructure issues, providing 1st/2nd line support to users. Administered the IT department's policies and procedures, and maintained a log of all problems detected and system backups.

Supported users and network administrators over the telephone and by email, and configured and tested new hardware and software. Managed the daily data backup and retrieval scheme, ensuring data integrity.

Attained a Post Graduate Diploma in Higher Education, focusing on advanced pedagogical techniques and educational leadership. Developed expertise in curriculum design and instructional strategies relevant to higher education.

Completed a Bachelor of Science with Honors in Computing, specializing in Software Engineering. Gained comprehensive knowledge in software development methodologies, programming languages, and system design.