Tokelo Mokute
@tokelomokute
Technology-focused IT professional
What I'm looking for
As a dedicated and adaptable IT professional, I thrive in demanding environments and contribute to a productive working environment. With a collaborative approach, I ensure efficient task completion and achieve group targets. I am committed to delivering exceptional service and continuously update my skills to stay current with industry trends.
With experience in IT support and system administration, I have honed my skills in troubleshooting hardware, software, and network-related issues. I am proficient in installing and configuring systems and applications, ensuring seamless operation of IT infrastructure. My strong interpersonal skills enable me to work effectively with colleagues, vendors, and clients.
I am a self-motivated individual with a proactive and target-oriented mindset. I have a strong academic background, with a Bachelor of Engineering (Honors) in Computer Engineering and a high GPA. I have also received several Dean's List Awards and was a Global Development Hub Scholarship Recipient to study abroad.
Experience
Work history, roles, and key accomplishments
Information Technology Assistant
Grant Thornton Botswana
Jan 2023 - Present (2 years 5 months)
Assisted in implementing Microsoft's best practices for security, troubleshooted software, hardware, and network-related issues, and performed installations and configurations of systems and applications.
Information Technology Support Intern
Sefalana Cash & Carry Head Office
Jan 2021 - Jul 2021 (6 months)
Optimized customer experience by troubleshooting IT related issues, assisted with store point-of-sale installations and configuration, and maintained positive working relationships with fellow staff and management.
Education
Degrees, certifications, and relevant coursework
Tokelo hasn't added their education
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Location
Authorized to work in
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