Open to opportunities

Phatsimo Montsho

@phatsimomontsho

Message

Innovative IT professional with 7 years of experience in network administration.

Botswana

Message

What I'm looking for

I seek a dynamic role that fosters innovation and offers opportunities for professional growth.

I am a results-focused and innovative individual in the Information Technology sector, holding a Bachelor's Degree in Computer Systems Engineering. With 7 years of experience, I have been entrusted with advising on software usage, installation, and maintenance of IT infrastructure. My expertise extends to ensuring firewall and antivirus software updates, which are crucial for maintaining security and operational efficiency.

Throughout my career, I have worked as an Information Technology Officer and an ICT Associate, where I developed ICT policies, provided first-level user support, and trained end users on various software applications. I am passionate about bringing initiatives and developments of new features on digital platforms, aligning them with current technology standards while adhering to health and safety regulations. My goal is to leverage my knowledge and skills for the betterment of customer satisfaction and operational excellence.

Experience

Work history, roles, and key accomplishments

Current

Technician/Engineer

Current

PC Net

Oct 2023 - Present (1 year 10 months)

Administered and maintained the organization's network infrastructure, including routers, switches, firewalls, and wireless systems. Monitored network performance and troubleshooted issues to ensure optimal operation.

Network Administration Troubleshooting Network Security Software Configuration system updates Patch Management Disaster Recovery

Information Technology Officer

BOCRA-UASF

Feb 2018 - Present (7 years 6 months)

Provided first-level IT support to users and ensured backup routines were consistent with disaster recovery procedures. Developed ICT policies and procedures, and assisted in the installation, maintenance, and administration of software systems and computer networks.

IT Support Disaster Recovery Installation Network Administration Troubleshooting User Training Reporting

ICT Associate

BITRI

Dec 2017 - Present (7 years 8 months)

Developed and tested software applications, and performed system analysis. Provided system support and monitoring to ensure smooth operation.

Application Development Software Testing Systems Analysis System Monitoring

Information Technology Officer

Francistown Senior

May 2015 - Present (10 years 3 months)

Responsible for hardware and software installation, maintenance, and repair. Developed and maintained the company's IT systems, software, and databases, while also recommending and implementing improvements.

Installation IT Maintenance Database Management User Training

Education

Degrees, certifications, and relevant coursework

University of Sunderland

Bachelor’s Degree, Computer Systems Engineering

Completed a Bachelor's Degree in Computer Systems Engineering. This program provided a strong foundation in computer hardware, software, and network systems.

Botho University

Certificate, Network Administration

Undertook professional development in Network Administration at Botho University, enhancing skills in managing and maintaining network infrastructures.

University of Botswana

Certificate, ITIL

Completed ITIL training at the University of Botswana, focusing on IT service management best practices.

MF Treinamentos

White Belt, Lean Six Sigma

Grade: White Belt

Achieved Lean Six Sigma White Belt certification through MF Treinamentos, gaining foundational knowledge in process improvement methodologies.

Botswana Accountancy College

Certificate, CCNA

Obtained CCNA certification from Botswana Accountancy College, specializing in networking concepts and technologies.

Simply Learn

Certificate, Data Science with AI and ML

Completed a Data Science with AI and ML AWS certificate program through Simply Learn, focusing on advanced data analysis and machine learning techniques.