Open to opportunities

Ditiro Ranko

@ditiroranko

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IT professional specializing in network administration, systems support, and e-learning platform management.

Botswana

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What I'm looking for

I seek roles where I can manage and secure IT infrastructure, support users, and improve operational uptime, with opportunities for professional growth and hands-on responsibility.

I am an IT professional with hands-on experience managing networks, servers, and user support across education, legal, and banking environments. I focus on keeping systems secure, available, and optimized for end users.

At National Development Bank I supported and maintained servers, switches, storage, and endpoint devices, led penetration testing research, and used monitoring tools like PRTG and Lansweeper to improve network performance.

As an Administration & IT Officer I managed infrastructure, security protocols, software lifecycles, backups, procurement, and delivered user training to improve organisational IT literacy and resilience.

Currently I administer Moodle and provide e-learning support while continuing to deliver IT administration and technical support. I bring practical troubleshooting skills, attention to detail, and a commitment to secure, reliable IT operations.

Experience

Work history, roles, and key accomplishments

Current

E-Learning Administrator

Current

Gaborone University College of Law

Oct 2024 - Present (1 year 2 months)

Manage Moodle application and online class platforms, administer student and teacher inventories, and provide IT support to ensure uninterrupted e-learning delivery since Oct 2024.

Moodle IT Support Online Learning Platforms Inventory Management User Training System Administration Troubleshooting

Administration and IT Officer

Ezekiel Attorneys

Jun 2023 - Mar 2024 (9 months)

Maintained the firm's IT infrastructure, provided technical support, implemented data security measures, and managed software, networks and procurement to improve operational reliability (Jun 2023–Mar 2024).

Network Management IT Support Data Security Software Management Procurement

IT Officer (Internship)

National Development Bank

Apr 2021 - Apr 2023 (2 years)

Installed and maintained networks and infrastructure, supported help desk operations, performed penetration testing and monitoring (PRTG, Lansweeper), and managed Active Directory and application configurations (Apr 2021–Apr 2023).

Network Administration Active Directory Cybersecurity Penetration Testing PRTG Lansweeper

Volunteer Network Administrator

Aluvium Internet Service Providers

Nov 2020 - Mar 2021 (4 months)

Secured and administered network systems, ran regular breach checks, configured customer settings, and troubleshooted network interruptions (Nov 2020–Mar 2021).

Network Security System Administration Troubleshooting Monitoring

IT Support Assistant

Moselewapula CJSS

Aug 2013 - Nov 2013 (3 months)

Provided general IT support for students and staff, maintained printers and classroom hardware, and assisted with account provisioning (Aug 2013–Nov 2013).

Help Desk Support Classroom IT Setup Printer Maintenance

Education

Degrees, certifications, and relevant coursework

Gujarat Technological University

Bachelor of Engineering, Computer Engineering

2016 - 2020

Grade: First Class

Graduated with First Class in a Bachelor of Engineering in Computer Engineering concentrating on computer engineering topics and practical applications.