At Modula, I represent products and services for automated vertical storage systems, helping customers understand the products and find solutions suited to their requirements. I manage customer and business relationships through the sales and support process.
At Lightstone Auto, I managed a portfolio of approximately 74 clients and provided advice and support on products, services, data and analytical solutions. I investigated customer issues and coordinated with internal teams to resolve them; the overall portfolio budget increased by approximately 10% year-on-year.
Previously, as Dealer Account Manager at TransUnion Auto, I supported automotive clients with data, risk assessment and vehicle-related solutions. I managed retention and account growth strategies, and the portfolio budget increased by an average of approximately 8.5% annually over six years.
Alongside this work, I teach English at schools in Reggio Emilia, adapting lessons and communication to students’ needs. I hold a B-Tech in Graphic Design and have completed TEFL training.
