Andre Ching

Produced marketing content and managed social channels, handled email coordination and meeting scheduling to support business development activities.

Handled outbound calls for lead qualification and appointment setting, converting interested prospects into scheduled meetings and managing follow-up communications to support sales pipeline growth.

Created social content and video reels, managed social posting and advertising tools, and coordinated scheduling to drive brand visibility and campaign execution.

Managed social media posting, produced graphics and short video reels, and scheduled meetings and emails to increase online engagement and support marketing operations.

Resolved customer account issues including troubleshooting and billing disputes, providing timely support to improve customer satisfaction and reduce escalations.

Contacted non-enrolled individuals to provide Medicare information, answer questions, and assist with enrollment-related concerns to drive program participation.

Activities and societies: Managed social media posting, email scheduling, and created marketing graphics and video reels.

Completed a short program/placement in marketing and social media management from July 2024 to January 2025.

Activities and societies: Managed email and schedules; created graphics and video reels for social media; served in SSG (Student Supreme Government).

Undergraduate studies in Electrical Engineering with coursework completed between 2019 and 2024.

Grade: With Honors

Activities and societies: Created graphics and video reels for social media; managed posting on company socials; assisted with emails and scheduling.

Senior High School graduate with honors, completed general secondary education between 2017 and 2019.