Lena User
@lenauser3
Dedicated service employee with a passion for customer support.
What I'm looking for
I am a dedicated service employee currently working at The Gaming Factory in Vlissingen. My experience spans various roles, including customer service representative at Media Markt and reception employee at a boutique hotel. I thrive in dynamic environments where I can assist others and ensure a positive experience.
Throughout my career, I have developed strong communication skills in both German and English, and I possess basic knowledge of French. My educational background includes secondary school (VWO) at IGS Maifeld, where I honed my abilities in critical thinking and problem-solving.
I am eager to continue growing in my career, seeking opportunities that allow me to leverage my skills in customer service and administration while contributing to a team-oriented environment.
Experience
Work history, roles, and key accomplishments
All-round Service Employee
The Gaming Factory
Jan 2025 - Present (6 months)
Provided all-round service to customers in a dynamic entertainment environment. Assisted with various operational tasks to ensure smooth facility functioning.
Breakfast Service Employee
Fletcher Hotels
Jul 2024 - Present (1 year)
Prepared and served breakfast to hotel guests, ensuring a pleasant dining experience. Maintained cleanliness and organization of the breakfast area.
Reception Employee
Boutique Hotel
May 2024 - Present (1 year 2 months)
Managed guest check-ins and check-outs, ensuring a smooth and welcoming experience. Handled reservations and addressed guest inquiries efficiently.
Customer Service Representative
Media Markt
Apr 2023 - Present (2 years 3 months)
Provided comprehensive customer support, resolving product issues and inquiries. Assisted customers with purchases and offered product information.
Kindergarten Teacher Intern
Pusteblume Kindergarten
Supported the learning of children in various subjects. Assisted lead teachers with classroom activities and daily routines.
Administration Minijob
Caritas
Jan 2023 - Present (2 years 6 months)
Performed various administrative tasks to support daily operations. Organized documents and maintained records.
Education
Degrees, certifications, and relevant coursework
Elementary school St. Georg
Primary School Certificate, General Studies
Completed primary education at St. Georg in Polch. Developed foundational academic skills in various subjects.
IGS Maifeld
VWO Diploma, General Studies
Attended secondary school at IGS Maifeld, completing the VWO program. Gained comprehensive knowledge across a broad curriculum.
Availability
Location
Authorized to work in
Job categories
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