KRKarolina Radzvilaviciute
@karolinaradzvilavici
Customer service-oriented professional with strong communication skills.
NetherlandsWhat I'm looking for
I am a customer service-oriented professional with a passion for delivering exceptional experiences. My journey in the hospitality and retail sectors has equipped me with the skills to create positive first impressions and foster strong relationships with clients and colleagues alike. I pride myself on my ability to adapt to various environments while maintaining a positive attitude and strong work ethic.
Throughout my career, I have held several roles that have honed my customer service skills, including positions as a receptionist and sales assistant. At The Brunswick Hotel in Glasgow, I enhanced the business's reputation by providing professional customer service and managing communications effectively. My experience in high-pressure environments, such as Zara Home, has taught me the importance of teamwork and efficient service delivery.
As I seek new opportunities, I am eager to take on a more customer-facing role with greater responsibilities. I am committed to continuous learning and development, as evidenced by my recent courses in emergency first aid and customer service skills. I look forward to contributing my expertise to a dynamic team.
Experience
Work history, roles, and key accomplishments
Receptionist
The Brunswick Hotel
Sep 2023 - Jun 2024 (9 months)
Delivered polite, professional customer service, enhancing business reputation through positive first impressions. Managed all incoming and outgoing mail and deliveries, directing items to correct staff members promptly. Processed and distributed incoming correspondence to relevant staff, facilitating team communication.
Front Desk Receptionist
Connections Recruitment
Dec 2022 - Jul 2023 (7 months)
Provided polite and professional customer service, enhancing the company's reputation through positive first impressions. Managed all incoming and outgoing mail and deliveries, ensuring prompt distribution to correct staff members. Processed and distributed incoming correspondence, facilitating efficient team communication.
Receptionist
City Hotel
Jul 2022 - Nov 2022 (4 months)
Greeted hotel guests with warmth and professionalism, ensuring excellent first impressions. Coordinated with cleaning staff to prepare hotel rooms for customer arrivals. Handled a high volume of face-to-face, online, and telephone bookings, maintaining high customer service standards.
Sales Assistant
Zara Home
Aug 2021 - Nov 2021 (3 months)
Ensured high levels of customer satisfaction through excellent sales service within an international team. Replenished floor stock and processed deliveries promptly, maximizing product availability. Processed cash and card payments efficiently during busy periods to minimize customer waiting times.
Education
Degrees, certifications, and relevant coursework
Jieznas Gymnasium
High School Diploma, General Studies
Completed secondary education, focusing on a broad curriculum to prepare for further studies or entry into the workforce.
Tech stack
Software and tools used professionally
Availability
Location
NetherlandsAuthorized to work in
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