Antony Katiba

At Hotel Nicolaas Witsen in Amsterdam, I support guests through calls, emails, live chats, and in-person reception while managing check-ins, check-outs, interaction records, shift reports, and breakfast service.

I've also supported program participants at iServe Africa Training Centre and customers at Timoo food and snacks, handling inquiries, complaints, payments, records, and practical problem solving. I bring advanced English communication, active listening, hospitality experience, and a warm, inviting approach to every customer interaction.