Flávia Henriques
@flviahenriques
Dedicated cleaning assistant with strong communication and organizational skills.
What I'm looking for
I am a motivated cleaning assistant with experience in both office and industrial environments. My journey has allowed me to master various cleaning techniques and develop a keen eye for detail. I pride myself on my ability to communicate effectively and empathize with clients, ensuring their needs are met with professionalism and care.
Throughout my career, I have taken on roles that challenge my capabilities, such as working as a cleaning room operator and a human resources technician. I have honed my skills in administrative tasks, customer service, and team collaboration, all while maintaining a strong focus on quality and efficiency in every task I undertake.
Experience
Work history, roles, and key accomplishments
Cleaning Room Operator
Kusters Goumans B.V.
Apr 2024 - Jun 2024 (2 months)
Responsible for reading technical drawings, inspecting, packaging, and labeling products according to customer requirements.
Cleaning Assistant
G Cleaning DO
Oct 2023 - Jan 2024 (3 months)
Mastered various cleaning techniques and utilized specific products for cleaning and disinfecting surfaces in both office and industrial environments.
Administrative Assistant
Giagi - Consultores em Gestão Industrial, Lda.
Jun 2023 - Nov 2023 (5 months)
Handled telephone attendance, email management, scheduling training courses, and drafting commercial proposals while supporting clients in business training projects.
Store Assistant
Ale Hop
Mar 2023 - Mar 2023 (0 months)
Provided personalized customer service, managed cash transactions, and maintained store organization and cleanliness.
Human Resources Technician
Adecco Human Resources
Sep 2022 - Mar 2023 (6 months)
Supported recruitment processes, answered telephone inquiries, and assisted employees with various HR-related tasks.
Childcare Store Operator
Pituxa Baby & Kids
Jun 2021 - Jan 2022 (7 months)
Managed customer service, store organization, and cash register operations while ensuring a clean and welcoming environment.
Cashier and Stock Operator
Pingo Doce
Jun 2020 - Oct 2020 (4 months)
Provided customer service, managed cash transactions, and assisted with stock replenishment.
Factory Operator
Borgstena Textil Portugal, Unipessoal Lda
Dec 2017 - Sep 2019 (1 year 9 months)
Inspected fabrics for defects and managed the allocation of employees while maintaining records.
Education
Degrees, certifications, and relevant coursework
Escola Superior de Tecnologia e Gestão de Águeda
Licenciado, Office Management and Business Communication
2019 - 2022
Grade: 14
Completed a degree in Office Management and Business Communication, focusing on administrative skills, communication strategies, and business operations.
Escola Secundária de Seia
High School Diploma, Humanities
2014 - 2018
Pursued a Humanities course with a focus on Economics, developing critical thinking and analytical skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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