Looking for a job

Lebugang Kodisang

@lebugangkodisang

I am interested in data entry roles where I can work with information, maintain accurate records, and support day-to-day operations.

South Africa

Message

What I'm looking for

I’m looking for a data entry role where I can develop my skills, gain practical experience, and contribute to the smooth running of daily operations. I value a structured work environment, clear expectations, and opportunities to learn and grow professionally.

Detail-oriented Data Entry Specialist and Administrative Support Professional with 5+ years of experience managing high-volume customer records, spreadsheet tracking, reporting, and CRM database administration across Amazon, British Gas, EDF Energy, and Edcon Financial Services. Proven ability to maintain exceptional data accuracy, process large volumes of information efficiently, and meet strict productivity targets in fast-paced remote environments. Advanced proficiency in Microsoft Excel, Google Sheets, CRM systems, data verification, reporting, reconciliation, and digital record management. Strong attention to detail with the ability to work independently while maintaining consistency, organization, and accuracy across all tasks

Experience

Work history, roles, and key accomplishments

Customer Service Coordinator

Mzansi Stays

Jun 2025 - Jun 2026 (1 year)

Maintained and updated booking records, customer information, and operational spreadsheets with high
accuracy.
• Managed digital files, documentation, and reporting systems for efficient workflow tracking.
• Performed daily administrative support tasks including data updates and operational reporting.
• Verified customer information and ensured consistency across operational systems.

Receiving Goods Inspection Order picking Packing Dispatch Inventory Management Stock Control Stock Count Discrepancy resolution Handheld Scanner Voice Picking Systems Microsoft Office Data Entry Workplace Health and Safety Stock Rotation Material Handling Attention To Detail Teamwork

Customer Experience Officer

Concentrix / Amazon

Aug 2023 - Apr 2025 (1 year 8 months)

Handled high-volume client interactions and order-related queries using multiple internal systems, meeting strict accuracy and KPI targets. Collaborated cross-functionally to resolve escalated issues and maintained accurate records.

Customer Service Order Management Internal Systems Attention To Detail Problem Solving Cross Functional Collaboration Record keeping

Customer Service Advisor

Synergy / NuTun

Feb 2023 - Jun 2023 (4 months)

Administered client accounts and resolved billing and service inquiries for EDF Energy UK customers. Partnered with internal departments to resolve complex escalations and maintained accurate account records.

Customer Service Account Administration Billing Escalation Management Internal Systems Record keeping

Customer Service Associate

WNS Global Services

Nov 2021 - May 2022 (6 months)

Provided first-line support for British Gas UK customers, resolving account queries and service issues efficiently. Met and exceeded performance and accuracy targets while maintaining detailed records.

Customer Service Account Resolution Performance Targets Record keeping Attention To Detail

Customer Services Representative

Edcon Financial Services

Jan 2020 - Sep 2021 (1 year 8 months)

Managed client portfolios in a retail environment, resolving account and stock-related inquiries with precision. Executed daily data entry, record modifications, and documentation management with strict accuracy.

Customer Service Portfolio Management Data Entry Records Management Accuracy Documentation