Open to opportunities

Lebo Ramoeletsi

@leboramoeletsi

Travel operations and system administration professional focused on accurate reporting, smooth processes, and exceptional travel coordination.

South Africa

Message

What I'm looking for

I’m looking for travel support, tourism administration, or travel operations roles where I can organise and solve problems, ensure data accuracy, improve processes, and support customers and teams—onsite or remote.

I’m an adaptable, driven professional with a background in customer support, administration, and operations. I thrive in roles where I organise, solve problems, and support both customers and teams to achieve success, staying reliable, detail-oriented, and calm under pressure.

Currently, I work as an Online Product & Content Coordinator at Beach & Safari Holidays (contract), where I support travel coordination through safari routing, safari bookings, itinerary design, and product loading. I focus on quality assurance, rates & contracts, and attention to detail—using tools like Google Sheets, Google Workspace, Safari Office, and HubSpot Sales Hub.

Previously at Flight Centre Travel Group, I served as a Distribution Specialist and Content Coordinator, strengthening my data handling and reporting skills through reporting & analysis, data management, quality control, and troubleshooting. I’ve also contributed in customer-facing administration roles, including Sales Consultant work at VENDANGE and Administrative Assistant support at iStore Inc., building strong organization, computer literacy, and communication habits.

Experience

Work history, roles, and key accomplishments

Current

Online Product & Content Coordinator

Current

Beach & Safari Holidays

Aug 2025 - Present (11 months)

Coordinated online travel product and content, supporting safari bookings, itinerary design, and quality assurance while maintaining accurate data in Google Workspace tools.

Critical Thinking Safari Routing Multitasking Google Sheets Safari Office Google Workspace Itinerary Design Quality Assurance Attention To Detail Travel Planning Travel Coordination System Administration Administration

Distribution Specialist

Flight Centre Travel Group

Jun 2023 - Jul 2025 (2 years 1 month)

Supported distribution operations with a focus on data management, reporting and analysis, quality assurance, and troubleshooting using Salesforce.com and Microsoft Power BI.

Power BI Attention To Detail Data Management Quality Assurance Training Plans Reporting Analysis Multitasking Quality Control Computer Literacy Problem Solving Troubleshooting Artificial Intelligence (AI)Salesforce.Com Resource Management Project Coordination

Content Coordinator

Flight Centre Travel Group

Jul 2022 - Jul 2023 (1 year)

Coordinated travel content with an emphasis on quality control, organization, problem-solving, and use of Salesforce.com and Microsoft Power BI.

Attention To Detail Multitasking Quality Control Computer Literacy Problem Solving Troubleshooting Artificial Intelligence (AI)Salesforce.Com Resource Management Power BI

Sales Consultant

VENDANGE

Jan 2019 - Apr 2023 (4 years 3 months)

Provided customer service and sales support, handling tasks such as stock taking, administration, and organization using Microsoft Office.

Customer Service Attention To Detail Critical Thinking Microsoft Office Multitasking Computer Literacy Team Management Administration

Administrative Assistant

iStore Inc.

Jul 2021 - Jun 2022 (11 months)

Performed office administration and support duties, including stock control, market research, and IT service management-related tasks using operating systems and office administration tools.