Lee-Ann White

Managed inbound travel inquiries for African destinations, catering to the international market with a focus on bespoke experiences. Designed and developed customized itineraries tailored to client-specific needs, demonstrating strong attention to detail in a high-end travel environment. Utilized Salesforce and various other computer programs to streamline client management and optimize workflow e

Coordinated and booked international holidays for retail clients with precision and attention to detail, including handling payment transactions securely. Achieved sales targets through strategic upselling techniques and fostering trust with clients, resulting in strong repeat and referral business. Maintained high proficiency in computer systems to navigate a fast-paced environment efficiently an

Oversaw stock take procedures across three weekly shifts to ensure accurate inventory management. Managed the receipt and counting of stock while verifying its accuracy against records. Implemented measures to prevent stock loss or theft during all phases of business operations.

Oversaw inventory management for kitchen and bar operations, ensuring accurate stock levels and forecasting seasonal requirements. Supervised a team of approximately fifteen employees, delegating tasks effectively and monitoring their completion to uphold operational standards. Ensured high levels of client satisfaction by maintaining service quality, addressing concerns promptly, and building pos

Ensured client satisfaction by addressing service quality and resolving concerns effectively. Managed complete responsibility for stock and cash float, ensuring accuracy and accountability. Oversaw day-to-day store operations, including staff management and workflow coordination.

Performed cleaning tasks to ensure a hygienic and organized kitchen environment. Supported food preparation processes, including washing, chopping, and measuring ingredients. Maintained compliance with safety and sanitation standards in the kitchen area.

Completed secondary education, achieving matriculation in 2006. This foundational education provided essential skills and knowledge for subsequent professional and personal development.