Looking for a job

Freda de Kock

@fredadekock

Versatile professional with 10+ years combining client relations, finance, and operations. Expert in software, accounts, and admin workflows.

South Africa

Message

What I'm looking for

I am looking for a role focused on financial administration, operational workflows, and practical process improvements where I can support the team reliably behind the scenes.

In my current role at Flight Centre, my day-to-day work centers on the intricate operational and administrative workflows of travel coordination, including managing complex domestic and international reservations, preparing detailed itineraries, ensuring strict compliance with travel documentation, and overseeing payment and invoice administration. Previously at Opstal Stay, I coordinated accommodation operations, guest experiences, reservation schedules, quality-control walkthroughs, weekend staffing, payroll, inventory, and the launch of a new property website.

My background spans diverse sectors including travel, hospitality, agricultural automation, retail, and real estate. At Aquasync, I managed purchasing, stock distribution, courier logistics, deliveries, travel arrangements, reconciliations, and customer quotations. During my time at Live the Journey / Involv Africa, I maintained supplier contracts, rates, and policies in the central database while serving as the department's go-to troubleshooter for software and system issues. Across all these environments, I have built a thorough and reliable approach to accounts, reconciliations, complex booking workflows, data accuracy, and practical process improvements.

Outside of work, based in the Western Cape, I value spending quality time with my family, enjoying relaxing down time whenever possible, and occasionally unwinding with brain and puzzle games.

Experience

Work history, roles, and key accomplishments

Current

Travel Expert

Current

Flight Centre

Jun 2025 - Present (1 year 2 months)

I work directly with clients to plan and coordinate travel bookings, handle quotes, and ensure every detail is correct. Alongside warm client care, I handle essential financial admin—reconciling accounts, processing payments, and keeping meticulous records across systems to keep daily operations running smoothly, accurately, and efficiently.

Assistant Accommodation/Ops Coordinator

Opstal Stay

Jun 2023 - May 2025 (1 year 11 months)

I ran daily accommodation operations, handling guest experiences from check-in to check-out, reservations, and quality control. I also coordinated restaurant dining shifts, weekend staff supervision, transport, and cash payroll. My diverse responsibilities included stock inventory, procurement, and launching the website, keeping the entire estate running smoothly.

Purchasing Manager

Aquasync

Jun 2020 - May 2023 (2 years 11 months)

I managed stock purchasing, receiving, and distribution using BOMs and internal requests, coordinating courier logistics and regional deliveries. I arranged travel for management and technicians, provided on-site technical support, and assisted with daily operations. I also handled financial administration, including account reconciliation and customer quotations.

Database and System Co-ordinator

Live the Journey/Involv Africa

Jan 2018 - May 2020 (2 years 4 months)

I accurately loaded and verified supplier contracts, rates, and policies into the central database to keep records reliable. I also served as the department's go-to IT troubleshooter, quickly resolving daily software and system issues to maintain seamless operations.

Creditor Clerk

Live the Journey/Involv Africa

Jan 2016 - Dec 2017 (1 year 11 months)

I served as the team's go-to IT troubleshooter for daily software issues while managing full accounts payable workflows. This included capturing supplier invoices, resolving account queries, issuing remittance advices, scheduling payments for authorization, and assisting finance with month-end and year-end closing processes.

Creditor Clerk / PA

Mobelli

Jan 2016 - Dec 2017 (1 year 11 months)

I handled full accounts payable duties—capturing invoices, reconciling supplier accounts, issuing remittance advices, and preparing payment schedules. I also assisted with month-end and year-end closes, compiled daily operational reports, and provided executive support to the Regional Manager.