Leaster Aninipoc
@leasteraninipoc
Tech-savvy and self-motivated graduate with proven experience in customer service.
What I'm looking for
As a dedicated and results-driven customer service professional, I have consistently demonstrated my ability to provide exceptional service to customers through chat support. With 3 years of experience in handling customer inquiries and resolving issues, I have honed my skills in technical issue resolution, sales, and building strong relationships with customers. My achievements in customer service have earned me numerous awards and recognition, including the Highest Sell&Save of 97.59% and Top 1 Agent of the whole program with 171.7%.
In addition to my customer service expertise, I have also worked as a Physical Therapy Aide, where I assisted physical therapists in implementing treatment plans for patients and provided encouragement and support to help them stay motivated and adhere to their treatment plans.
With a strong educational background in Marine Transportation and experience in customer-facing roles, I am confident in my ability to provide top-notch service to customers and drive sales growth for the company.
Experience
Work history, roles, and key accomplishments
Physical Therapy Aide
Manila Doctors Hospital
Jan 2023 - Jan 2024 (1 year)
Assisted physical therapists in implementing treatment plans for patients, including exercises, manual therapy, and use of therapeutic modalities.
Physical Therapy Aide
Manila Doctors Hospital
Jan 2023 - Jan 2024 (1 year)
Assisted physical therapists in implementing treatment plans for patients, including exercises, manual therapy, and use of therapeutic modalities.
Chat Support Representative
Concentrix
Jan 2019 - Jan 2022 (3 years)
Provided prompt and courteous chat support to customers, addressing inquiries and resolving issues with professionalism and empathy.
Chat Support Representative
Concentrix
Jan 2019 - Jan 2022 (3 years)
Provided prompt and courteous chat support to customers, addressing inquiries and resolving issues with professionalism and empathy.
Education
Degrees, certifications, and relevant coursework
Leaster hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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