Leandro Martillan
@leandromartillan
Logistics and customer support professional focused on service excellence.
PhilippinesWhat I'm looking for
I am a logistics and customer support professional with years of practical experience supporting property maintenance and customer service operations.
At VA Bluechipmaintenance.com I provide logistics support to property management teams, coordinating maintenance needs and ensuring timely resolution.
Previously, I worked in customer service and technical support at QPM Outsourcing, handling email-based support via Freshdesk and Zendesk and focusing on customer satisfaction and retention.
I bring a service-oriented mindset, strong email and logistical management skills, and a consistent record of improving customer experience.
Experience
Work history, roles, and key accomplishments
Logistics Manager
Bluechipmaintenance.com
Feb 2022 - Present (4 years 1 month)
Provide logistics support for property management maintenance operations, coordinating vendor services and work orders to ensure timely resolution and service continuity.
Customer Service Representative
QPM Outsourcing
Jan 2018 - Jul 2019 (1 year 6 months)
Provided customer service and technical support via email, resolving inquiries and improving satisfaction using Freshdesk and Zendesk across a range of customer issues.
Education
Degrees, certifications, and relevant coursework
University of San Carlos
Bachelor of Arts (undergraduate), Philosophy
1994 - 1998
Undergraduate coursework in AB Philosophy completed between 1994 and 1998.
Availability
Location
PhilippinesAuthorized to work in
Job categories
Interested in hiring Leandro?
You can contact Leandro and 90k+ other talented remote workers on Himalayas.
Message LeandroFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
