Lauren Bartlett

At DUCTZ of the Houston Bay Area, I coordinate daily field technician schedules for residential and commercial service appointments, managing urgent requests, schedule changes, customer communication, and job follow-up from intake through completion.

I've progressed from hands-on HVAC cleaning and restoration work into franchise ownership, vice president, and operations management. I maintain accurate work orders, estimates, invoices, inspection records, and customer documentation while coordinating technicians, vendors, customers, and deadlines in a fast-paced service environment.