Phillip Cissom
@phillipcissom
Faith-driven operations leader with 7+ years in plumbing, electrical, dispatch, and customer service.
What I'm looking for
I am a faith-driven, dependable professional with over seven years of hands-on experience in plumbing, electrical work, dispatching, customer service, and business management.
As the owner of a full-service electrical and plumbing business, I managed scheduling, bidding, invoicing, customer communication, hiring, training, vendor relations, inventory, and growth strategies, delivering reliable service for residential and commercial clients.
In remote dispatching and customer-facing roles, I coordinated technician schedules, prioritized emergency requests, handled inbound calls, and used CRM and job-tracking systems to ensure efficient workflows and timely service.
I bring strong leadership rooted in integrity and a service-driven mindset, and I seek a remote role where my organizational, management, and communication skills can support operational excellence and positive customer outcomes.
Experience
Work history, roles, and key accomplishments
Remote Plumbing Dispatcher
Top Choice Plumbing
Jul 2025 - Present (7 months)
Coordinate technician schedules and manage inbound service requests, prioritizing emergencies and maintaining customer communication while using dispatch and CRM platforms to track work orders and support operational decisions.
Delivery Driver / CSR
Dees Oil
Jan 2025 - Jul 2025 (6 months)
Delivered fuel and products reliably while handling customer inquiries, order adjustments, and maintaining accurate delivery logs and invoices to support warehouse operations.
Owner
Cissom’s Electrical and Plumbing
Jun 2018 - Jan 2025 (6 years 7 months)
Operated a full-service electrical and plumbing business managing scheduling, bidding, invoicing, staff training, vendor relations, and business development to serve residential and commercial clients.
Education
Degrees, certifications, and relevant coursework
Northeast Mississippi Community College
GED, General Education / Business Development
Completed GED through Northeast Mississippi Community College and obtained a Business Development Certificate.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Phillip?
You can contact Phillip and 90k+ other talented remote workers on Himalayas.
Message PhillipFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
