TBTanya Baca
@tanyabaca
Experienced HVAC and facilities coordinator blending 12 years of field and office operations expertise.
United StatesWhat I'm looking for
I am an HVAC professional with 12 years of combined field and office experience who delivers reliable facilities coordination, work-order management, and vendor relationship management. I have executed CMMS processes, managed dispatch and scheduling, prepared quotes, and partnered with operations leadership to resolve issues and improve service delivery.
In my current role as a Facilities Coordinator at CBRE I manage client-specific programs, provide reporting and dispatch updates, and maintain strong client and service-provider communication. Previously I supervised and managed HVAC dispatch teams, handled payroll inputs and commission calculations, and supported commercial job quoting, procurement, and project coordination.
Experience
Work history, roles, and key accomplishments
CBExecutes CMMS work order management and service partner coordination, improving closure and response through prioritized follow-up and client communications. Provides reporting and manages client-specific programs to maintain operational continuity.
Dispatch Supervisor
Champion Air HVAC
Mar 2021 - Jul 2021 (4 months)
Managed incoming customer calls and coordinated field staff and operations, assisted with vendor incentives and technician commission calculations, and supported system update projects with ownership. Handled payroll input for technician calls and unit sales.
Dispatch Manager
Cross Mechanical HVAC
Jan 2010 - Mar 2021 (11 years 2 months)
Led office operations including accounting, dispatching, quoting, and scheduling to ensure timely service and installations while coordinating equipment, crane rentals, and subcontractors for commercial jobs. Collaborated with ownership to maintain company functionality.
Education
Degrees, certifications, and relevant coursework
High School (unspecified)
High School Diploma, HVAC
Completed high school and obtained HVAC, EPA, and Microsoft Office certifications.
HVAC Certification (unspecified)
HVAC Certification, Heating, Ventilation, and Air Conditioning
Completed vocational/technical HVAC certification to support professional HVAC field work.
EUEPA Certification (unspecified)
EPA Certification, Environmental Safety / Refrigerant Handling
Obtained U.S. EPA certification for handling refrigerants and complying with federal regulations.
MUMicrosoft (Office) Certification (unspecified)
Microsoft Office Certification, Computer Applications
Earned Microsoft Office certification demonstrating proficiency in Office applications.
Availability
Location
United StatesAuthorized to work in
Job categories
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