Allyssa Montague

At In-House Electrical Services, I lead daily customer service, dispatching, and operational functions supporting hundreds of residential service customers annually.

I coordinate technicians, customers, vendors, inspectors, and utility companies; resolve complex service escalations; and build procedures, training documentation, and workflows that improve efficiency and consistency. I also support budgeting, payroll administration, accounts payable and receivable, financial reporting, permitting, inspections, and operational documentation.

Across HCI and Cinnabon, I’ve managed high-volume communications, scheduling, employee coaching, performance management, payroll, inventory, and guest service. I bring more than 10 years of leadership experience focused on collaborative teams, strong customer experiences, and operational excellence.