Open to opportunities

Laura Soto

@laurasoto

Message

I support insurance operations and customers through accurate research, documentation, and bilingual communication.

United States

Message

What I'm looking for

I'm looking for a customer service, insurance operations, or administrative support role where I can use bilingual communication, accurate documentation, account research, and strong organization to support clients and internal teams.

I've supported insurance operations at Acrisure LLC by researching accounts, entering accurate information in EPIC, and processing confidential documents for multiple service teams.

I also served as a Receptionist and Legal Assistant at Vargas Chapman Woods, where I managed communications, scheduled appointments, and maintained confidential legal records. I provide courteous client support in both English and Spanish while keeping requests organized and moving forward.

My background also includes store management and wellness coaching, and I'm currently pursuing a Bachelor of Science in Psychology.

Experience

Work history, roles, and key accomplishments

Administrative Assistant / Mail Coordinator

Acrisure LLC

Mar 2025 - Jul 2026 (1 year 4 months)

Supported insurance operations by researching accounts and entering accurate information into EPIC. Provided administrative support to multiple service teams, processed documents, and communicated professionally with internal teams.