Looking for a job

Laura Moreno

@lauramoreno2

Message

Customer Support Specialist at TP who supported users of a mobile application in English.

Colombia

Message

What I'm looking for

I’m particularly interested in Customer Support and Product Support roles where I can build strong product knowledge, solve customer problems, and continue developing professionally within a growing company.

At TP, I provided customer and technical support for a mobile application in English, helping users with app questions and technical issues through phone, live chat, and email.

At Interpretia, I provide real-time English-Spanish interpretation remotely. I’m interested in Customer Support and Product Support roles where I can build strong product knowledge, solve customer problems, and continue developing professionally within a growing company.

Experience

Work history, roles, and key accomplishments

Current

Interpreter

Current

Interpretia

Jun 2026 - Present (4 months)

• Provide real-time English-Spanish interpretation to facilitate clear and accurate communication between speakers.

• Apply active listening and attention to detail while handling conversations in a fast-paced remote environment.

• Communicate information accurately while following established procedures and professional standards.

• Manage multiple pieces of information simultaneously while

Customer Support Representative

Mar 2025 - Aug 2025 (5 months)

• Provided customer and technical support for a mobile application through phone calls, live chat, and email in English.

• Assisted customers with application-related questions and technical issues, focusing on clear communication and effective problem resolution.

• Managed multiple customer interactions while maintaining service quality, attention to detail, and professionalism.

• Helped im