Laura Jaketic
@laurajaketic
Goal-oriented sales and client success professional with SaaS expertise.
What I'm looking for
I am a goal-oriented sales and client success professional with extensive experience across SaaS startups and large enterprises. My proven track record in driving revenue growth and building meaningful client relationships is complemented by my ability to lead with empathy and authenticity. I am passionate about delivering measurable business outcomes and thrive in dynamic environments.
In my recent role as an Enterprise Sales Manager at Aunt Flow, I achieved and exceeded sales targets, driving 130% over quota and expanding our reach into new markets. My experience as a Sales Development Representative at Emtrain further honed my skills in generating qualified pipelines and improving outreach strategies, resulting in a $3.2M pipeline. I leverage tools like Salesforce and LinkedIn Sales Navigator to engage leads effectively and drive interest.
Throughout my career, I have consistently demonstrated my ability to build and nurture relationships with key stakeholders, implement innovative sales strategies, and optimize processes for success. I am eager to bring my expertise in outbound sales and customer success to a forward-thinking organization that values growth and collaboration.
Experience
Work history, roles, and key accomplishments
Sales Development Representative
Emtrain
Feb 2023 - Present (2 years 4 months)
Generated qualified pipeline valued at $3.2M by identifying key decision-makers and tailoring outreach to align with business priorities. Created email sequences and call scripts that improved open rates by 35%.
Enterprise Sales Manager
Aunt Flow
Jun 2022 - Jan 2023 (7 months)
Achieved and exceeded sales targets through effective sales strategies leading to 130% over quota. Drove 78% growth within the library vertical by generating new business through outbound effort.
Sales Development Representative (SDR)
Aunt Flow
Jan 2021 - Jun 2022 (1 year 5 months)
Surpassed Q2 sales goal by 400% through strategic cold outreach, personalized messaging, and strong relationship building. Executed high volume outbound campaigns via cold calls and targeted email sequences to generate qualified leads.
Independent Pharmacy Sales
ScriptDrop
Jan 2020 - Aug 2020 (7 months)
Drove account growth through strategic upselling and relationship management, leveraging Salesforce to track and optimize client interactions. Promoted healthcare technology by educating clients on innovative solutions, enhancing product adoption and customer engagement.
Customer Success Coordinator
ScriptDrop
Sep 2018 - Dec 2019 (1 year 3 months)
Coordinated prescription delivery logistics between pharmacies and courier companies to ensure timely and accurate service to patients. Prospected and onboarded courier partners through cold calling and strategic outreach, effectively communicating ScriptDrop’s technology and delivery model.
Quality Systems Analyst
EnvisionRx Options
Jan 2017 - Sep 2018 (1 year 8 months)
Led coordination between software development and other key departments to achieve project goals. Skillfully presented findings and addressed inquiries from all levels of management.
Regional Account Manager
Vision Service Plan (VSP)
Oct 2013 - Jan 2017 (3 years 3 months)
Developed collaborative working relationship with Sales Team to maximize managed care efforts. Analyzed and addressed unprofitable accounts, producing action plans to generate earnings.
Client Services Coordinator
EnvisionRx Options
Feb 2011 - Sep 2013 (2 years 7 months)
Ensured efficient group installation and accurate management by coordinating the efforts of Sales, Support Services, Client Relations, and Operations. Conducted user-acceptance testing on system improvements to guarantee ease for use of clients.
Senior Office Administrator
EnvisionRx Options
Oct 2008 - Feb 2011 (2 years 4 months)
Directed multifarious administrative functions, supporting all management processes, including scheduling conference calls and meetings. Cooperatively managed pharmaceutical credentialing with Provider Relations, verifying state licensure and maintaining correct records by carefully documenting changes in pharmacy data.
Education
Degrees, certifications, and relevant coursework
The University of Toledo
Bachelor of Arts, Communications
Studied core principles of communication, including media studies, public relations, and interpersonal communication. Gained foundational knowledge in various communication theories and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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