Laura Fortune

I've delivered customer care, sales, and retention support in fast-paced remote environments for Live Ops, Yardi Matrix, and America Online. I’m comfortable navigating multiple applications while assisting customers through chat, email, text, phone, and inbound calls.

At D and D Trucking, I coordinate freight shipments by matching shippers with carriers, managing pickup and delivery schedules, tracking load boards, and reporting shipment status. I maintain freight files, receipts, logs, and DAT reports while communicating with shippers, carriers, and dispatch.

I also bring experience in market research, data entry, quality assurance, marketing, record keeping, scheduling, and business ownership. I enjoy busy remote work where I can learn quickly, support a team, and provide outstanding service.