Open to opportunities

Raven Keiller

@ravenkeiller

Message

I deliver remote customer support, high-volume call handling, accurate data entry, and timely issue resolution.

United States

Message

What I'm looking for

I'm looking for a remote customer service, call center, client support, or data entry role where I can handle customer concerns, maintain accurate records, and provide professional support.

I've supported customers remotely for over 10 years, resolving account, order, billing, and service inquiries across phone and email channels.

At CMI Research, I conduct high-volume outbound interviews through an automated dialer, accurately record survey responses, protect confidentiality, and meet productivity goals. Previously, I supported customers at Connexus Resource Group, Alorica, and eBay by updating accounts, documenting interactions, and resolving concerns.

I'm comfortable working independently in remote environments and use CRM systems, Microsoft Office, and Google Workspace to provide professional, reliable customer service.

Experience

Work history, roles, and key accomplishments

Current

Customer Interviewer (Remote)

Current

CMI Research

Jan 2026 - Present (7 months)

Conducts high-volume outbound interviews using an automated dialer, accurately records survey responses, maintains confidentiality, and meets productivity goals while providing professional customer interactions.

Dialer Confidentiality Productivity