Ciera Harris
@cieraharris
Customer support professional delivering responsive, organized remote chat assistance.
United StatesWhat I'm looking for
I’m a professional and dependable customer support professional seeking a remote position. I focus on creating excellent customer experiences through strong communication, organization, and multitasking, while staying quick to learn new processes.
I handle chat and email support, manage scheduling and support-related tasks, and assist with customer concerns in fast-paced situations. From my self-employed role, I maintained professionalism while resolving questions and keeping work running smoothly without needing constant guidance.
I’m confident in data entry and typing, time management, and computer and internet skills. I bring problem-solving, teamwork, and a commitment to professional communication—ready to support customers effectively in a remote environment.
Experience
Work history, roles, and key accomplishments
Customer Support Assistant
Self-Employed
Provided independent customer support by assisting individuals with scheduling, communication, and support-related tasks. Resolved customer questions and concerns professionally in fast-paced situations, demonstrating strong organization and communication.
Education
Degrees, certifications, and relevant coursework
High School Diploma or Equivalent
High School Diploma or Equivalent, General Education
Earned a high school diploma or equivalent education credential.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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