Latoya Vyola

Partner with boutique villa owners to manage operations, reservations and guest relations, optimizing occupancy through pricing strategies and promotions while coordinating logistics and vendor services.

Designs and delivers corporate training programs and facilitates events up to 500 pax, improving employee performance and client service through needs assessments and measurable learning outcomes.

Planned and executed weddings and events, developed the annual event calendar and marketing collateral, coordinated vendors and partnerships, and managed events up to 250 guests to drive bookings and brand engagement.

Managed all reservation channels (Booking.com, Expedia, TripAdvisor, Airbnb), handled bookings, upselling and payment processing, and developed guest itineraries and revenue forecasts to improve onboarding and reporting.

Conducted lead generation, CRM development and social media campaigns, created sales collateral and performed market research to identify growth opportunities and qualify prospects for sales engagement.

Managed remote clients across multiple regions, built CRM and sales pipelines for email and LinkedIn campaigns, implemented call scripting that increased upselling by 10% and led team communication training.

Managed budgets and resources, nurtured student memberships, and organized academic development forums and summits up to 300 pax while sourcing grants and sponsorships.

Developed PR and events calendar, coordinated international guest logistics, secured sponsors for concerts and boxing events, and managed travel, visas and accommodations.

Coordinated corporate trainings, team buildings and conferences, oversaw the training pipeline from development to evaluation and managed customer communications and payment reporting.

Pursuing a 300-hour yoga teacher training with ULU Yoga.

Completed a 6-day image and etiquette consultants training at Nthenya Image Academy.

Completed Advanced Perfect PA Skills training covering professional administrative and PA competencies.

Grade: Second Class Upper Honors

Bachelor of Science in Communication and Public Relations awarded Second Class Upper Honors.

Holds Registered Yoga Teacher (RYT 200) credential.

Completed Effective Communications Skills training focused on interpersonal and corporate communication techniques.