Lashun Patterson
@lashunpatterson
I resolve technical issues and keep public-facing administrative operations organized.
What I'm looking for
I'm currently a Utility Clerk with the City of Alvarado, where I answer utility and permit inquiries, issue public notifications, and maintain filing, inventory, mailing, and database systems.
I've also provided software and hardware support at Liberty Tax Service and James Austin Company, handling user inquiries, computer diagnostics, daily system performance, and technical assistance. My IT Help Desk/End User Support Specialist certification supports my hands-on background in desktop support, troubleshooting, Windows, networking, and Active Directory.
Across administrative, HR, hospitality, audit, and outreach roles, I've managed records, supported customers, coordinated volunteers, processed personnel documentation, and reported audit findings.
Experience
Work history, roles, and key accomplishments
Utility Clerk
City of Alvarado
May 2022 - Present (4 years 3 months)
Answered customer inquiries about utilities, permits, and other city issues. Issued public notifications, operated office equipment, and maintained filing and database systems.
Education
Degrees, certifications, and relevant coursework
Baylor University
Certification, Truck Broker/Agent
2022 -
Pursuing certification in Truck Broker/Agent.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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