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Larisa AnastasiLA
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Larisa Anastasi

@larisaanastasi

Customer Support Specialist at Caring Hands Animal Hospital, documenting client care and resolving concerns to support client satisfaction.

United States
Message

At Caring Hands Animal Hospital, I serve as a primary point of contact for clients, sharing care updates and coordinating schedules. I document customer accounts, behavioral observations, and care logs in internal systems.

At Art of the Dog Canine Academy, I conducted virtual and in-person consultations and provided ongoing support for client concerns. I kept progress records and communication histories up to date.

At Foundation Hyundai of Boulder, I handled customer inquiries and used Dealertrack and DCS to research, order, and track parts. I also processed billing, credit authorizations, and payments.

Experience

Work history, roles, and key accomplishments

CH
Current

Customer Support & Client Services Specialist

Caring Hands Animal Hospital

Nov 2025 - Present (1 year)

Serve as a primary point of contact for clients, delivering clear, compassionate communication regarding daily care updates, schedule management, and service reports. Document detailed customer accounts, behavioral observations, and care logs into internal management systems with high accuracy.

AA

Client Support & Training Consultant

Art of the Dog Canine Academy

Apr 2025 - Oct 2025 (6 months)

Conducted virtual and in-person consultations to assess client needs, deliver progress updates, and provide customized guidance. Delivered ongoing remote and off-site client support, troubleshooting behavioral issues and providing clear step-by-step solutions.

FB

Parts & Order Fulfillment Specialist / Customer Service Representative

Foundation Hyundai of Boulder

Sep 2024 - Feb 2025 (5 months)

Handled high volumes of inbound customer phone inquiries, providing accurate price quotes, product specs, and delivery timelines. Navigated specialized CRM and inventory databases (Dealertrack, DCS) to research, order, and track parts fulfillment.

AP

Inbound Support & Retail Customer Service Associate

Advance Auto Parts

Jul 2023 - Jul 2024 (1 year)

Assisted inbound telephone callers and in-store clients with product selection, troubleshooting, and order placements. Managed order processing, returns, exchanges, and warranty documentation using proprietary POS and lookup systems.

FF

Guest Services & Operations Support Associate

Fisher Honda & Interstate Ford

May 2022 - Aug 2023 (1 year 3 months)

Managed customer check-ins, audited vehicle data (VIN/mileage entry), and ensured error-free system logging. Supported service advisors by handling administrative paperwork, logistics, and client vehicle transport.

OP

Customer Experience & Front Desk Hostess

Outback Steakhouse & Old Chicago Pizza

Jan 2018 - Apr 2019 (1 year 3 months)

Managed phone reservations, takeout orders, client payments, and cash drawer reconciliations. Managed floor layout updates, party coordination, and server communications to ensure seamless service delivery.

Education

Degrees, certifications, and relevant coursework

BS

Boulder Prep Charter High School

High School Diploma, General Studies

Earned a High School Diploma from Boulder Prep Charter High School.

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