Kaitlyn Suzanne
@kaitlynsuzanne
Customer care specialist dedicated to delivering outstanding service.
What I'm looking for
I am a dedicated customer care specialist with a strong commitment to delivering outstanding service. My experience as an Executive Assistant at Utah Veterinary Hospital has honed my ability to manage communications, schedule appointments, and coordinate events effectively. I pride myself on my attention to detail and my ability to build rapport with clients and colleagues alike.
Throughout my career, I have demonstrated excellent written and verbal communication skills, managing multiple tasks efficiently while prioritizing deadlines. My proficiency in Microsoft Office Suite and Google Workspace, combined with my understanding of medical terminology, allows me to handle administrative tasks with accuracy and completeness. I am passionate about creating exemplary client experiences and am always willing to go the extra mile to ensure satisfaction.
Experience
Work history, roles, and key accomplishments
Executive Assistant
Utah Veterinary Hospital
Dec 2023 - Present (1 year 5 months)
Managed executive's communications, scheduling, and administrative tasks, ensuring efficient operations. Coordinated events to promote the business and handled general administrative duties, including ordering supplies and maintaining a professional workspace. Utilized medical terminology and coding systems to manage patient information, demonstrating strong organizational and communication skills
Shift Supervisor/Barista
Starbucks
Jul 2023 - Dec 2023 (5 months)
Oversaw shift operations, maintaining product quality and customer satisfaction. Trained new team members and ensured adherence to company policies. Managed daily sales transactions and inventory levels.
Front Desk Attendant
Inn and Spa at Parkside
Feb 2021 - Jul 2023 (2 years 5 months)
Provided exceptional guest service, managing check-ins and check-outs efficiently. Handled reservations, inquiries, and resolved guest concerns to ensure a positive experience. Maintained a welcoming front desk environment and supported overall hotel operations.
Guest Advisor/Animal Care Specialist/Dog Trainer
Petco
Jun 2020 - Jul 2023 (3 years 1 month)
Advised customers on pet care products and services, ensuring their needs were met. Provided specialized animal care and conducted dog training sessions. Contributed to a positive store environment by assisting with various operational tasks.
Server
Meet and Eat
Sep 2016 - Mar 2020 (3 years 6 months)
Delivered excellent table service to guests, ensuring a pleasant dining experience. Managed orders, served food and beverages, and handled payment processing. Maintained a clean and organized dining area.
Server
Eggie’s Restaurant
May 2013 - Sep 2016 (3 years 4 months)
Provided efficient and friendly service to restaurant patrons, taking orders and serving meals. Ensured customer satisfaction by addressing any concerns promptly. Collaborated with kitchen staff to facilitate smooth service flow.
Shift Supervisor/Barista
Starbucks
Jul 2010 - May 2013 (2 years 10 months)
Supervised daily store operations, ensuring high standards of customer service and product quality. Trained and mentored baristas, fostering a positive team environment. Managed inventory and cash handling procedures.
Education
Degrees, certifications, and relevant coursework
Valley Vista High School
High School Diploma, General Studies
Completed high school education, focusing on core academic subjects and preparing for future endeavors. Developed foundational skills in various disciplines.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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