Lan Wan

I am a dedicated IT Service Desk Analyst with over three years of experience in providing exceptional technical support and customer service. My background includes supporting high-profile clients across various sectors such as Telecom, Tech, Hospitality, and Finance. I pride myself on my ability to maintain smooth IT operations while ensuring customer satisfaction through efficient, solution-focused service.

At Huprin Systems Inc., I have honed my skills in troubleshooting technical issues, managing client accounts, and delivering exceptional customer service. I am adept at using multi-channel communication methods, including live chat, phone, and email, to assist users effectively. My commitment to professionalism and empathy has allowed me to build strong relationships with clients, ensuring their needs are met while aligning with the company's vision and mission.