Open to opportunities

Lamonte Baldwin

@lamontebaldwin

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Patient Access Lead with strong skills in data analysis and communication.

United States

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What I'm looking for

I am looking for a role that values communication and offers growth opportunities.

I am a dedicated Patient Access Lead with over four years of experience in healthcare administration. My role at CHKD Health System has honed my ability to analyze workflows and recommend procedural improvements, ensuring both qualitative and quantitative accuracy in patient account management. I pride myself on my ability to serve as a liaison between patients, vendors, and hospital departments, fostering effective communication and collaboration.

Prior to my current position, I gained valuable experience in retail management as a Story Manager at Shoe City, where I directed and supervised employees while maintaining high standards of customer service. My background also includes roles in fulfillment and inventory management, where I developed strong organizational and troubleshooting skills. I am currently pursuing a Bachelor of Science in Criminal Justice from Virginia State University, where I maintain a cumulative GPA of 3.68.

Experience

Work history, roles, and key accomplishments

Current

Patient Access Lead

Current

CHKD Health System

Jan 2019 - Present (6 years 6 months)

Organized and prepared team members for day-to-day task execution, while analyzing workflow and recommending procedural improvements to patient access staff. Utilized computer systems to ensure qualitative and quantitative accuracy, processing documents essential to billing and patient accounts.

Data Entry Microsoft Office Suite Information Security Database Management Communication Troubleshooting Business Analysis

Story Manager

Shoe City

Jul 2013 - Dec 2018 (5 years 5 months)

Directed and supervised employees, ensuring professional interaction with guests and maintaining high-quality customer service in a fast-paced retail environment. Interpreted financial figures including cash drawers and inventory to prevent discrepancies, while upholding visual cleanliness and merchandise standards.

Leadership Customer Service Inventory Management Communication

Fulfillment Associate

Amazon Fulfillment Center

Sep 2012 - Jul 2013 (10 months)

Utilized radio frequency scanners to efficiently receive and process products, and picked customer orders in a fast-paced, mezzanine warehouse environment. Accurately inputted orders to prevent inventory errors and ensured the safe handling of machinery, including a forklift.

Inventory Management Data Entry Logistics SAFe

Inventory Picker

Smithfield Food Company

Jun 2012 - Aug 2012 (2 months)

Evaluated facility and equipment to ensure adherence to FDA codes, compliances, and company guidelines, promoting interdepartmental safety and health practices through effective communication. Served as a leader in loading, unloading, and maintaining company inventory, while adhering to sanitation and time constraints to prevent contamination.

FDA Compliance Inventory Management Communication Safety practices Quality Control Team Leadership

Education

Degrees, certifications, and relevant coursework

Virginia State University

Bachelor of Science, Criminal Justice

Grade: 3.68

Activities and societies: CompTIA Security+; President & member of mentoring and community service organization, “The T.R.U.E. Foundation Inc.”; Completed internship for Pathways Corporation; Football & Basketball Varsity Captain & All-District Award (2009-2010).

Completed a Bachelor of Science degree with a focus on Criminal Justice. Studied various aspects of the criminal justice system, including law enforcement, legal procedures, and criminology.