Open to opportunities

Hailey User

@haileyuser

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Dedicated healthcare professional with strong customer service skills.

United States

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What I'm looking for

I am looking for a role that allows me to grow in healthcare while utilizing my customer service skills.

I am currently pursuing a bachelor's degree in health science at Bellevue University, where I am honing my knowledge and skills in the healthcare field. My experience as a Patient Access Representative at OCHSNER has allowed me to develop a strong foundation in customer service within a healthcare setting, ensuring that patients receive the best possible care and support.

Prior to my role at OCHSNER, I worked at Walmart and Dominos, where I gained valuable experience in customer service and teamwork. My ability to communicate effectively and work diligently in fast-paced environments has been key to my success in these roles. I am passionate about helping others and am committed to providing excellent service in every interaction.

Experience

Work history, roles, and key accomplishments

Current

Patient Access Representative

Current

Ochsner

Mar 2025 - Present (3 months)

Served as a Patient Access Representative, facilitating patient registration and administrative processes within a healthcare environment. Provided essential customer service, ensuring a smooth and supportive experience for patients.

Customer Service Patient Registration Processes Medical Terminology Data Entry Communication

Walmart Associate

Walmart

Dec 2021 - Mar 2025 (3 years 3 months)

Managed the liquor department, including inventory and display, ensuring compliance with store policies. Provided comprehensive customer service, assisted other departments, and maintained high productivity while working diligently for extended periods.

Customer Service Inventory Management Team Collaboration Problem Solving Time Management

Dominos Associate

Dominos

Jun 2021 - Dec 2021 (6 months)

Managed customer transactions at the window and cashier, ensuring accurate order processing. Prepared various pizza products according to company standards and provided excellent customer service via phone and in-person interactions.

Customer Service Teamwork Order Management

Education

Degrees, certifications, and relevant coursework

Bellevue University

Bachelor's in Health Science, Health Science

Currently pursuing a Bachelor's degree in Health Science through remote study. Focusing on foundational knowledge and skills relevant to the healthcare industry.