Jazmine Spencer
@jazminespencer
Detail-oriented healthcare professional specializing in patient access, insurance verification, and compassionate clinical support.
What I'm looking for
I am a detail-oriented and compassionate healthcare professional with a Bachelor’s in Health Services Management and ongoing Master of Science in Healthcare Administration. I combine clinical and administrative experience to support patient-centered care.
In my current role as a Patient Access Technician, I manage patient registration, insurance verification and pre-authorizations, payment processing, and HIPAA-compliant record keeping while supporting smooth admissions and discharge processes. I am practiced in EMR/EHR workflows, documentation, and verbal de-escalation.
I work collaboratively with clinical teams, prioritize clear communication, and bring empathy to every patient interaction. I am seeking opportunities to contribute to a patient-focused team and to grow into expanded administrative or leadership responsibilities in healthcare operations.
Experience
Work history, roles, and key accomplishments
Patient Access Technician
Children's Hospital of the King's Daughters
Jul 2025 - Present (1 month)
Manage patient registration and insurance verification for a pediatric health center, ensuring accurate EHR entry and HIPAA-compliant record keeping. Process payments, coordinate discharges, and support cross-department communication.
Security Officer
Children's Hospital of the King's Daughters
Jul 2022 - Jul 2025 (3 years)
Served as first point of contact for patients and families, assisted with admissions and ID verification, and collaborated with clinical teams to maintain patient safety. Performed de-escalation and visitor management to support smooth hospital operations.
Equipment Manager
Norfolk State University
Oct 2018 - Dec 2023 (5 years 2 months)
Managed inventory and records for team equipment and uniform distribution, streamlined logistics for events, and coordinated preparation with staff to ensure timely readiness. Maintained accurate tracking and loss prevention procedures.
Teacher Assistant
SECEP
Feb 2021 - Jul 2022 (1 year 5 months)
Maintained organized records and documented behavior observations while supporting learning plans that required accuracy and confidentiality. Assisted staff with classroom tasks and provided feedback on student progress.
Certified Nursing Assistant
Harbor's Edge
Mar 2019 - Jun 2021 (2 years 3 months)
Provided direct patient care including vitals, mobility assistance, and updated medical charts to support care continuity and positive patient environments. Communicated with medical staff to ensure accurate record-keeping.
Education
Degrees, certifications, and relevant coursework
Liberty University
Master of Science, Healthcare Administration
2025 -
Pursuing a Master of Science in Healthcare Administration at Liberty University from July 2025 to May 2026, focusing on healthcare operations and management.
Norfolk State University
Bachelor of Science, Health Services Management
2017 - 2024
Activities and societies: Equipment Manager, Norfolk State University Football Team (October 2018–December 2023).
Completed a Bachelor of Science in Health Services Management at Norfolk State University, August 2017 to December 2024.
Grassfield High School
Advanced Diploma, High School
2015 - 2017
Completed an Advanced Diploma at Grassfield High School from September 2015 to June 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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