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Jazmine Spencer

@jazminespencer

Detail-oriented healthcare professional specializing in patient access, insurance verification, and compassionate clinical support.

United States
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What I'm looking for

I'm seeking a patient-facing healthcare role where I can apply registration, insurance verification, EMR, and de-escalation skills within a collaborative, HIPAA-compliant team, with opportunities for professional growth and leadership.

I am a detail-oriented and compassionate healthcare professional with a Bachelor’s in Health Services Management and ongoing Master of Science in Healthcare Administration. I combine clinical and administrative experience to support patient-centered care.

In my current role as a Patient Access Technician, I manage patient registration, insurance verification and pre-authorizations, payment processing, and HIPAA-compliant record keeping while supporting smooth admissions and discharge processes. I am practiced in EMR/EHR workflows, documentation, and verbal de-escalation.

I work collaboratively with clinical teams, prioritize clear communication, and bring empathy to every patient interaction. I am seeking opportunities to contribute to a patient-focused team and to grow into expanded administrative or leadership responsibilities in healthcare operations.

Experience

Work history, roles, and key accomplishments

Children's Hospital of the King's Daughters logoCD

Security Officer

Children's Hospital of the King's Daughters

Jul 2022 - Jul 2025 (3 years)

Served as first point of contact for patients and families, assisted with admissions and ID verification, and collaborated with clinical teams to maintain patient safety. Performed de-escalation and visitor management to support smooth hospital operations.

Norfolk State University logoNU

Equipment Manager

Norfolk State University

Oct 2018 - Dec 2023 (5 years 2 months)

Managed inventory and records for team equipment and uniform distribution, streamlined logistics for events, and coordinated preparation with staff to ensure timely readiness. Maintained accurate tracking and loss prevention procedures.

SE

Teacher Assistant

SECEP

Feb 2021 - Jul 2022 (1 year 5 months)

Maintained organized records and documented behavior observations while supporting learning plans that required accuracy and confidentiality. Assisted staff with classroom tasks and provided feedback on student progress.

HE

Certified Nursing Assistant

Harbor's Edge

Mar 2019 - Jun 2021 (2 years 3 months)

Provided direct patient care including vitals, mobility assistance, and updated medical charts to support care continuity and positive patient environments. Communicated with medical staff to ensure accurate record-keeping.

Education

Degrees, certifications, and relevant coursework

Liberty University logoLU

Liberty University

Master of Science, Healthcare Administration

2025 -

Pursuing a Master of Science in Healthcare Administration at Liberty University from July 2025 to May 2026, focusing on healthcare operations and management.

Norfolk State University logoNU

Norfolk State University

Bachelor of Science, Health Services Management

2017 - 2024

Activities and societies: Equipment Manager, Norfolk State University Football Team (October 2018–December 2023).

Completed a Bachelor of Science in Health Services Management at Norfolk State University, August 2017 to December 2024.

GS

Grassfield High School

Advanced Diploma, High School

2015 - 2017

Completed an Advanced Diploma at Grassfield High School from September 2015 to June 2017.

Tech stack

Software and tools used professionally

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Jazmine Spencer - Patient Access Technician - Children's Hospital of the King's Daughters | Himalayas