Open to opportunities

LaMiyah Cromartie

@lamiyahcromartie

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Dedicated Sales Development Representative driving business growth and customer satisfaction.

United States

Message

What I'm looking for

I am looking for a role that fosters growth, values innovation, and emphasizes customer relationships.

I am a dedicated Sales Development Representative with a fresh perspective and unwavering enthusiasm for driving business growth. My proven track record of surpassing sales targets and enhancing customer satisfaction reflects my commitment to excellence. I excel in translating complex concepts into actionable solutions, fostering strong customer relationships, and driving sustainable growth.

Through my experience at Yelp as an Account Executive, I have honed my skills in consultative selling and high emotional intelligence, which have significantly enhanced customer interactions. Additionally, as the CEO of BLVKTEA WOMEN WELLNESS LLC, I led a team to achieve remarkable growth, including a 20% revenue boost and a 3x increase in social media following. My strategic vision and hands-on execution have consistently exceeded performance objectives.

I am passionate about leveraging my skills and experience to contribute to organizational success and build meaningful connections with clients and stakeholders. I am committed to continuous learning and professional development, ensuring that I remain at the forefront of industry trends and best practices.

Experience

Work history, roles, and key accomplishments

Current

Account Executive

Current

Yelp

Apr 2025 - Present (2 months)

Made 80+ daily outbound calls and targeted email campaigns to SMBs, driving discovery conversations, lead qualification, and repeatedly achieving performance benchmarks within a KPI-driven SaaS sales setting. Experienced the entire sales cycle handled remotely—from lead generation and product presentation to objection handling and close—while sustaining high-volume pipeline in Salesforce CRM.

Outbound Calling Email Campaigns Lead Qualification SaaS Sales Salesforce CRM Sales Cycle Management Objection Handling Consultative Selling

Current

Chief Executive Officer

Current

BLVKTEA WOMEN WELLNESS LLC

Oct 2017 - Present (7 years 8 months)

Led a development team of 12+ employees, providing comprehensive training, coaching, and performance feedback to ensure optimal productivity and professional growth. Oversaw the company’s financial, legal, and strategic planning initiatives, ensuring effective and efficient delivery of services.

Business Operations Management Team Leadership Financial Planning Strategic Planning Marketing Strategies Metaverse Advertising Quickbooks Inventory Management

Relationship Banker

PNC Bank

Jun 2018 - Present (7 years)

Successfully assisted over 20 clients daily in establishing new accounts, including checking, savings, and credit cards, by implementing robust fraud prevention and identity verification procedures to ensure secure and compliant transactions. Conducted detailed financial assessments, analyzing personal and business assets, liabilities, income, and customer preferences to deliver customized banking

Banking Financial Services Account Management Fraud Prevention Identity Verification Customer Retention Customer Satisfaction Financial Solutions

Front Desk Assistant Manager

CHAUNCEY HOTEL AND CONFER CENTER

Jan 2016 - Present (9 years 5 months)

Effectively resolved member issues and complaints by delivering prompt, professional, and consistent resolutions, ensuring member satisfaction and fostering positive relationships. Strategically enhanced guest relations by developing and implementing innovative customer service strategies for front desk operations, building upon experience as an assistant manager.

Customer Service Operations Leadership Guest Service Payment Processing Booking Analytics Process Optimization

Education

Degrees, certifications, and relevant coursework

Mercer County Community College

Associate of Science, Criminal Justice

Completed an Associate of Science degree in Criminal Justice with a focus on Law Enforcement. This program provided foundational knowledge in legal principles and law enforcement practices.

CourseCareers

Sales and Business Development Representative, Tech Sales

Completed an intensive online program focused on preparing professionals for success in sales, including foundational sales literature and practical skills. Gained proficiency in prospecting, developing sales cadences, SPIN and BANT methodologies, cold emailing, cold calling, LinkedIn outreach, and tools such as Salesforce CRM, HubSpot CRM, Salesloft, and ZoomInfo.