Open to opportunities

Sarah Sparks

@sarahsparks

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Strategic sales professional with over a decade in financial services.

United States

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What I'm looking for

I am looking for a role that fosters growth, collaboration, and innovative solutions in sales.

I am a strategic sales professional with over a decade of experience in the banking industry. My career has been defined by my ability to deepen relationships and grow bank revenue through a combination of deep industry knowledge and exceptional communication skills. I excel at crafting high-impact communications and implementing new bank products that exceed clients’ expectations.

Currently, I serve as a Business Development Representative at J.P. Morgan Chase, where I consult with clients to provide tailored payment processing solutions. My efforts have led to significant achievements, including being on pace to exceed contract goals by over 100% in 2022. I am dedicated to improving the client experience and have successfully identified product gaps that have enhanced our sales processes.

Throughout my career, I have consistently demonstrated my ability to work collaboratively with team members and other banking professionals to deliver complex solutions. My commitment to compliance and risk management has been recognized with perfect audit scores, showcasing my dedication to excellence in all aspects of my work.

Experience

Work history, roles, and key accomplishments

Business Development Representative

J.P. Morgan Chase

Jan 2017 - Present (8 years 6 months)

Consulted with new and existing Chase clients to establish relationships and provide appropriate payment processing solutions for SMB retail and online merchants. Piloted new payment products by providing detailed personal and client feedback to sales management and product leaders.

Payment Processing Client Relationship Management Pipeline Management Product Development Sales

Small Business Specialist

J.P. Morgan Chase

Jan 2011 - Present (14 years 6 months)

Met with clients in-person to open business and personal banking products. Engaged and partnered with Mortgage Bankers, Financial Advisors, and Relationship Managers to provide more complex solutions.

Business Banking Personal Banking Products Client Engagement Compliance Risk Management

Customer Service Representative

Bank of America

Jan 2009 - Present (16 years 6 months)

Provided exceptional customer service for existing clients and thrived in a fast-paced inbound call center environment. Assisted in escrow explanation and analysis, providing clear explanations and problem resolution.

Customer Service Inbound Mortgage

Education

Degrees, certifications, and relevant coursework

Bellevue University

Bachelor of Science, Business Analysis and Management

Currently pursuing a Bachelor of Science in Business Analysis and Management. This program focuses on developing skills in business analysis and management principles.

Bossier Parish Community College

Associate of Science, Business Management

Completed an Associate of Science degree in Business Management. The curriculum provided foundational knowledge in various aspects of business operations and management.