Lakevia Lewis
@lakevialewis
I am a customer service specialist and office administrator delivering efficient, empathetic support and process-driven results.
What I'm looking for
I am a customer service professional with experience in office administration, retail cashiering, remote call support, and project-based data work. I prioritize clear communication, timely task completion, and empathetic client interactions.
As an office administrator, I managed records, scheduled events, enforced policies, and provided front-desk support; in customer-facing roles I handled cash, balanced drawers, and resolved guest inquiries efficiently. I also completed project-based data collection and remote agent work, honing accuracy in data entry and call summaries.
I hold OPAC certifications across clerical, Microsoft Office, data entry, and financial record-keeping modules, and I bring strong problem-solving, organizational, and technical skills to every role. I seek opportunities where I can contribute reliable service, streamline processes, and continue developing professionally.
Experience
Work history, roles, and key accomplishments
Data Collection
Appen
Nov 2023 - Jul 2024 (8 months)
Performed project-based data collection and computer-assisted tasks, completing assignments accurately and meeting project deadlines.
Working Solutions Agent
Working Solutions
Provided remote customer service via inbound/outbound calls, live chat, and email as a contractor, maintaining quality standards and flexible scheduling.
Education
Degrees, certifications, and relevant coursework
High School Diploma
High School Diploma, General Studies
Activities and societies: Mastermind Business Club
Earned a High School Diploma and participated in the Mastermind Business Club.
Miami Job Corps
Vocational Certificate, Office Administration
Activities and societies: OPAC certifications (Keyboarding, Clerical Skills, Microsoft Office, Medical/Legal), Class D Security License
Completed multiple OPAC and vocational certifications through Miami Job Corps on Apr 23, 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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