dayana aguilar

DA

Open to opportunities

dayana aguilar

@dayanaaguilar1

I lead customer service, operations, and administrative support teams with over 10 years of experience.

What I'm looking for

I'm seeking a challenging remote role where I can use my customer service, administrative support, leadership, and operations experience to contribute to a dynamic team.

I've managed daily operations across five retail locations, including inventory, product ordering, deliveries, cash flow, staff supervision, and sales representative payments.

I've also supported a busy dental practice with patient scheduling, records, check-in and check-out, clinical assistance, and instrument sterilization. Across customer service, food service, retail, and community clinic volunteering, I bring Spanish fluency, employee training, cash handling, and a customer-focused approach to remote administrative or operations work.

Experience

Work history, roles, and key accomplishments

DP

Dental Office Assistant

Dental Practice

Jan 2021 - Jan 2023 (2 years)

Provided comprehensive administrative and clinical support to a busy dental practice, including patient check-in, scheduling, and assisting during procedures.

Patient Care Scheduling Record keeping Sterilization Clinical Support

MC

Community Clinic Volunteer

Midvale CBC Community Clinic

Oct 2020 - Nov 2021 (1 year 1 month)

Assisted with patient intake, taking vitals, translating for Spanish-speaking patients, and entering data into electronic health records systems.

Patient Intake Vital Signs Translation Electronic Health Records Community Outreach

FR

Lead Cashier

Fast-Casual Restaurant

Aug 2019 - Jan 2021 (1 year 5 months)

Managed cash register operations, inventory levels, and trained new cashiers on POS systems and customer service protocols.

Cash Handling POS systems Inventory Management Training Sales Reporting

RS

General Manager

Retail Store

Jan 2013 - Jan 2019 (6 years)

Oversaw daily operations for five retail locations, managing inventory, staff, and cash flow to ensure efficient and profitable operations.

Operations Management Inventory Management Staff Supervision Cash Flow Management Vendor Relations

FE

Customer Service Representative

Food Service Establishment

Jan 2012 - Jan 2013 (1 year)

Provided excellent customer service, prepared food orders, and maintained a clean work environment while managing opening and closing procedures.

Customer Service Food Preparation Cash Handling Inventory Reconciliation Sales Reporting

QR

Supervisor of Customer Service

Quick-Service Restaurant

Jan 2003 - Jan 2012 (9 years)

Supervised a team of 8-10 employees, providing guidance and training to ensure excellent customer service and managing daily operations.

Team Leadership Customer Service Training Cash Handling Inventory Control

Education

Degrees, certifications, and relevant coursework

dayana hasn't added their education

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Tech stack

Software and tools used professionally

Google Workspace

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