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Kyle Ming

@kyleming

Service-focused hospitality professional with 5+ years in luxury hotels, lounges, and F&B operations.

Thailand
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What I'm looking for

I seek a guest-facing role in a luxury hotel or lounge where I can use my concierge, F&B, and multilingual skills to elevate guest experiences and grow into leadership.

I am a dedicated hospitality professional with over five years of experience serving guests in luxury hotel and lounge environments across the UAE. I specialize in guest relations, concierge services, and food & beverage operations, consistently managing complex requests and ensuring customer satisfaction.

My roles have included VIP lounge concierge, guest service attendant, and waiter at high-end properties where I coordinated reservations, handled billing, prepared beverages, and maintained service and cleanliness standards. I hold a degree in Tourism Management and a certification in restaurant management.

I bring a multilingual advantage (Burmese native, fluent English, intermediate Mandarin), a customer-first ethos, and demonstrated ability to work in fast-paced, high-expectation settings to enhance guest experience and operational reliability.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Yunnan Minzu University logoYU

Yunnan Minzu University

Tourism Management

2018 - 2021

Completed a Tourism Management program focusing on hospitality and tourism operations from September 2018 to August 2021.

MS

Myanmar Vocational Training School

Certification in Competency, Restaurant Management

Completed a Certification in Competency of Restaurant Management.

Tech stack

Software and tools used professionally

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Kyle Ming - VIP Lounge Concierge - Majid Al Futtaim Properties | Himalayas