Marisa Phimpha

I’m a hospitality professional with Food & Beverage experience in luxury hotels and premium entertainment venues. I deliver exceptional guest experiences while maintaining Marriott Brand Standards through personalized, attentive service from arrival to departure.

In my current role as a Food & Beverage Service Expert, I create memorable first impressions, process guest orders and payments accurately using POS systems, and maintain deep menu knowledge including food allergies. I collaborate with culinary and service teams to keep restaurant operations seamless and resolve guest concerns promptly to maximize satisfaction.

Previously, I served as a Bay Host at Topgolf Megacity, where I provided premium service in a high-volume environment—welcoming first-time guests, giving engaging golf fundamentals, and promoting a safe playing experience through safety education and company procedures.