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Chottama Praprut

@chottamapraprut

Customer service representative with King Power Suvarnabhumi Airport experience, matching customer needs to suitable products in airport retail.

Thailand

Message

At King Power Suvarnabhumi Airport, I served local and international customers, identified their needs, and recommended suitable products. I also worked toward monthly sales targets and handled product requisitions and stock inspections.

As a Project Coordinator Outsourced Staff of Government Organization at Muban Chombueng Rajaphat University, I coordinated with local communities and supported development projects. I also translated short articles and public information materials from Thai into English.

Experience

Work history, roles, and key accomplishments

Personal Assistant

Private Employer

Jun 2025 - Jun 2026 (1 year)

Coordinated schedules, appointments, and daily arrangements to ensure efficient time management. Managed professional correspondence, telephone communications, and administrative responsibilities.

Scheduling Time Management Correspondence Administrative Support Communication Skills

Small Restaurant Owner

Private Employer

Apr 2021 - May 2025 (4 years 1 month)

Monitored sales, expenses, pricing, and basic financial records. Built positive customer relationships and encouraged repeat business through consistent service.

Financial Management Customer Relationship Management Menu Planning Pricing Promotion

Project Coordinator

Muban Chombueng Rajaphat University

Jan 2021 - Dec 2021 (11 months)

Coordinated with local communities to gather information for development initiatives. Supported planning and implementation of development projects and translated materials from Thai to English.

Project Coordination Community Engagement Translation Social Media Communication

Sales Representative

King Power Suvarnabhumi Airport

Sep 2019 - Apr 2020 (7 months)

Delivered professional customer service in a fast-paced airport retail environment. Identified customer needs and provided suitable product recommendations while working towards monthly sales targets.

Customer Service Sales Active Listening Stock Management

Call Center Agent

True Touch Co. Ltd

Sep 2018 - Dec 2018 (3 months)

Assisted customers with inquiries and provided professional information through call center communication. Supported customer issue resolution while maintaining a polite and service-oriented approach.

Call Center Customer Service Communication Skills Issue Resolution

Food and Beverage Trainee

Hua Hin Marriott Resort and Spa

Aug 2017 - Nov 2017 (3 months)

Supported daily food and beverage operations in accordance with Marriott's service standards. Delivered professional guest service while assisting with food service and dining area preparation.

Food and Beverage Guest Service Hygiene Standards